At a Glance
- Tasks: Manage relationships with global brands and drive their growth through innovative payment solutions.
- Company: Join Adyen, a leading financial technology platform trusted by top brands like Spotify and eBay.
- Benefits: Competitive salary, career development opportunities, and a vibrant office culture in London.
- Other info: Diverse and inclusive workplace focused on collaboration and innovation.
- Why this job: Be part of a dynamic team that shapes the future of payments and makes a real impact.
- Qualifications: 5+ years in client-facing roles, strong communication skills, and a knack for problem-solving.
The predicted salary is between 56700 - 69300 £ per year.
Adyen provides payments, data, and financial products in a single solution for customers like Spotify, Playstation, Ebay, and Tide - making us the financial technology platform of choice. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you'll manage relationships with innovative international merchants, covering multiple industries and channels. You'll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You'll become an expert in the global payments landscape and level up your skills through our AM Academy.
We are looking for a proactive and adaptable Account Manager to join our team in London, someone who is eager to help the world's biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.
As a Platforms Account Manager in London, you will educate and lead our merchants through continuous growth enabled by the Adyen for Platforms solution. The focus will be on global SaaS platforms and E-Commerce marketplaces that provide a range of services to SMBs. By leveraging both Adyen's embedded payments solution and financial services offerings, your role will be to activate new revenue streams for these platforms and build long-lasting partnerships.
The strong partnership focus within Account Management drives innovation, scalability and expansion, enabling our platform partners to build a profitable payments layer into their solutions. You will build long-lasting relationships with the platform partners across multiple departments, acting as a trusted advisor to key stakeholders within the Leadership, Sales, Onboarding, Risk, Finance and Product Teams.
- Power the growth of your customer's platform in multiple channels and regions, by proactively advising on Adyen's products and services as well as the international payments landscape.
- Be the strategic payments and financial services adviser for all of your customer's different departments.
- Work closely with the other Adyen offices around the globe, with Technical and Sales teams to realize individual and thought-through integrations for platforms based on their needs.
- Understand the evolving needs of the customer and the market and serve as a feedback loop for Adyen's product team to help identify improvements and developments for continued innovation.
You have a minimum of 5 years of experience in a client-facing or product management role, ideally B2B dealing with complex enterprise software. Commercial experience working within payments, financial services, marketplaces, or SaaS platforms is required. You should be a born networker with high energy, a self-starter with a proven commercial and organizational strength, entrepreneurial track record and strong negotiation skills. A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision is essential. You should be a natural communicator and team player, comfortable driving technical and commercial discussions. A problem solver, naturally curious and comfortable navigating ambiguity to find solutions for technical, commercial, and operational challenges is also important. You should be a cross-functional project manager of commercial, operational, and technical projects with a hands-on mentality, able to set the path for your platform merchants and their onboarding, payment, payout and reporting setup, while making smart decisions on prioritization and delegation while looking at short- and long-term planning.
This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Remote Technical Account Manager in London employer: Adyen
At Concentrix, we pride ourselves on being a global leader in technology and services, fostering a vibrant work culture that champions innovation and collaboration. Our commitment to employee growth is evident through our recognition as one of the 'World's Best Workplaces' and 'Best Companies for Career Growth', offering unique opportunities for career advancement in a supportive environment. Join us in a role that not only enhances your professional journey but also contributes to meaningful client relationships and impactful storytelling.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Technical Account Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Adyen. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Remote Technical Account Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Adyen.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Adyen's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Adyen
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Adyen.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Adyen will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Adyen employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.