At a Glance
- Tasks: Lead and mentor a high-performing Account Management team in the UK.
- Company: Join Adyen, a leading fintech company transforming payment solutions.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Embrace a culture of collaboration and innovation in a fast-paced industry.
- Why this job: Shape the future of payments while driving strategic growth for top merchants.
- Qualifications: 10+ years in senior leadership roles with a strong network in the UK market.
The predicted salary is between 80000 - 100000 £ per year.
Requirements
- A Seasoned Leader: Proven track record of managing managers and scaling large, multi-level teams.
- Strategic & Commercial Heavyweight: You possess a sharp commercial edge and push your managers to think bigger and bolder rather than playing it safe.
- Disciplined & Accountable: You own the message and bring calm to the team during change. You are regarded as a trustworthy and accountable partner across all departments.
- A Master Communicator: You can distill complex technical or financial concepts into clear, actionable insights for executive stakeholders.
- Analytical & Technical: Comfortable with quantitative analysis and have a high aptitude for the payments industry.
- Entrepreneurial & Humble: A self-starter who thrives in change, remaining grounded and collaborative while being ambitious for the team’s success.
- 10+ years of experience in senior leadership roles within Account Management, Business Development, or a related commercial field.
- Deep experience building and scaling large teams within the UK market; a strong network within the UK enterprise space is a significant plus.
- Proven experience in Enterprise Payments or Fintech is strongly preferred, given the maturity of the UK market.
- Strategic Mindset: Proven ability to move beyond tactical execution to long-term partnership scaling.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What the job involves
We’re looking for an experienced and motivated leader to join our London office to lead our UK Account Management team. The UK is a cornerstone market for Adyen, home to some of the world’s most sophisticated Enterprise Merchants. You will be responsible for building, mentoring, and coaching a high‑performing team of Team Leads and Account Managers who are the driving force behind the strategic growth of our most critical Merchants.
As a key member of the UK Leadership team, you will help define the next chapter of our growth. You thrive on setting a clear strategic direction, driving operational excellence, and fostering a culture of 'winning together.' You will be mission‑critical in ensuring our UK merchants—from global retailers to digital disruptors—fully leverage Adyen’s platform to scale their businesses.
- Drive Sustainable Growth: You view the UK market as your own business. You define and execute an ambitious 2‑3 year growth strategy. You stay ahead of UK market trends and regulatory shifts to ensure Adyen’s value proposition remains sharp and aligned with Adyen's long‑term global vision.
- Scale High-Performing Leaders: Actively maintain a high quality threshold by hiring 'better than yourself' and bringing in diverse leadership. You serve as the primary coach for your Team Leads, developing them into 'business owners' of their own portfolios to scale the organization effectively.
- Merchant Excellence: Serve as the executive sponsor for our largest UK merchants, partnering at the C‑level to influence global payment strategies.
- Deliver on Commercial Goals: You empower your team to hit ambitious yearly commercial stretch goals while maintaining Adyen’s signature high‑touch, consultative service.
- Cultivate Value‑Driven Focus: Provide the strategic clarity needed to prioritize high‑impact customer engagement. You are explicit about what the team must stop doing, while streamlining internal processes (between Sales/Product/AM) to ensure accountability and clear forecasting.
- Navigate and Influence the Global Org: Act as a strategic multiplier by navigating Adyen’s global organization to remove growth barriers. Rather than escalating gaps, you proactively influence cross‑functional roadmaps (Product, Tech, Ops) to secure resources, scaling local UK successes across EMEA and beyond.
Head of Account Management (U.K) in London employer: Adyen
Adyen is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide ample opportunities for leadership development and strategic influence within the thriving fintech sector. Our culture promotes accountability and teamwork, ensuring that every team member feels valued and empowered to drive meaningful change for our diverse portfolio of UK merchants.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Account Management (U.K) in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry leaders, attend events, and join relevant online communities. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent news, and how they operate in the UK market. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! Being able to distill complex ideas into simple terms is key, especially for a role like Head of Account Management. Try explaining your past experiences to friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Account Management (U.K) in London
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in managing teams and driving growth. We want to see how you've scaled teams and led them through change, so share specific examples that showcase your leadership style.
Be Strategic and Commercial:Demonstrate your sharp commercial edge by discussing your strategic mindset. We love candidates who think big and bold, so don’t hold back on sharing your ambitious plans and how you’ve executed them in the past.
Communicate Clearly:As a master communicator, it’s crucial to distill complex ideas into simple insights. Use clear language in your application to show us how you can convey important messages effectively, especially to executive stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Adyen
✨Know Your Numbers
As a Head of Account Management, you'll need to be comfortable with quantitative analysis. Brush up on key metrics related to account growth and retention in the payments industry. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your experience managing managers and scaling teams. Think of specific examples where you’ve mentored leaders and fostered a high-performing culture. Highlight how you empower your team to think bigger and bolder.
✨Communicate Clearly
You’ll need to distill complex concepts into actionable insights for executive stakeholders. Practice explaining technical or financial topics in simple terms. This will demonstrate your ability to communicate effectively across all levels of the organisation.
✨Be Strategic and Forward-Thinking
Adyen is looking for someone with a strategic mindset. Prepare to discuss your vision for the UK market and how you would define a 2-3 year growth strategy. Show that you’re not just thinking about immediate goals but also long-term partnerships and scalability.
