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- Tasks: Build strong customer relationships and drive commercial discussions to meet strategic targets.
- Company: Adyen is a leading financial technology platform trusted by major brands like Meta and Microsoft.
- Benefits: Enjoy a hybrid work environment with in-person collaboration and opportunities for professional growth.
- Why this job: Join a diverse team tackling unique challenges while making a real impact in the payments industry.
- Qualifications: 4+ years in account or product management, with a passion for strategic conversations and data analysis.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 43200 - 72000 £ per year.
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft – making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow. Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers. In this role, you’ll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products. Self-motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role.
What You’ll Do:
- Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones
- Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
- Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories
- Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts
- Feedback: Be the voice and champion for your customer internally and serve as a feedback loop
Who You Are:
- We are looking for a range of experience levels: from 4+ years experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role
- Enjoy engaging others and developing strong working relationships at all levels of management
- Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
- Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
- Comfortable synthesizing complex data sets and using data to tell a story
- Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them – voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility.
This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
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The information you provide when you fill out this form and which we collect during your application process will be held and used by Adyen primarily for the purposes of considering your application and yoursuitability for employment with us and will generally be kept for one year, unless we need to keep your data longer. You can find more information about how we handle your personal data and about yourrights in ourApplicant Privacy Notice .
At Adyen, we strive to create an accessible and inclusive experience for all candidates.Please let our team know if you need any adjustments to the recruitment process to make it more accessible and/or inclusive to your needs.
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Disclaimer: We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. The data collected will help us create a workplace where diversity and inclusion is celebrated by monitoring equal opportunities and improving the early stage of our recruitment process. Your individual answers will never be visible to any Adyen employees and answers to this survey will not affect your application in any way. By submitting your answers you hereby consent to Adyen using the data for the prescribed purpose. For more information about the processing of your data and request for deletion, please have a look at the Applicant Privacy Policy .
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Enterprise Account Manager employer: Adyen
Contact Detail:
Adyen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Manager
✨Tip Number 1
Familiarise yourself with Adyen's products and services. Understanding their payment solutions and how they cater to clients like Meta and Uber will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former Adyen employees on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience in account management and how it relates to the financial technology sector. Be ready to share specific examples of how you've built relationships and driven commercial success in previous roles.
✨Tip Number 4
Showcase your analytical skills by preparing to discuss how you've used data to inform decisions in past roles. Adyen values data-driven insights, so being able to articulate this will set you apart.
We think you need these skills to ace Enterprise Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Enterprise Account Manager position. Understand the key responsibilities and required skills, such as relationship management and commercial acumen, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in account management or similar roles. Emphasise your ability to build strong relationships, manage projects, and drive commercial discussions, as these are crucial for the role at Adyen.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the payments industry and your strategic mindset. Use specific examples from your past experiences to demonstrate how you can contribute to Adyen's goals and culture.
Highlight Your Data Skills: Since the role involves using data to tell compelling stories, make sure to mention any experience you have with data analysis or insights. Provide examples of how you've used data to drive decisions or improve customer outcomes in previous roles.
How to prepare for a job interview at Adyen
✨Understand Adyen's Culture
Before your interview, take some time to research Adyen's company culture and values. They emphasise diversity, equity, and inclusion, so be prepared to discuss how your background and experiences align with these principles.
✨Showcase Your Relationship Management Skills
As an Enterprise Account Manager, building strong relationships is key. Be ready to share examples of how you've successfully managed client relationships in the past, highlighting your ability to earn trust and navigate complex organisational structures.
✨Demonstrate Commercial Acumen
Prepare to discuss your understanding of commercial discussions and how you can drive strategic conversations with clients. Use specific examples from your experience where you've identified opportunities for growth or expansion within accounts.
✨Be Data-Driven
Adyen values data-driven decision-making. Be prepared to talk about how you've used data to inform your strategies and decisions in previous roles. Consider bringing a case study or example that illustrates your analytical abilities and how they led to successful outcomes.
