At a Glance
- Tasks: Manage relationships with top brands and drive their growth through innovative solutions.
- Company: Join Adyen, a leading global payments company with a diverse and collaborative culture.
- Benefits: Competitive salary, professional development, and a vibrant team environment.
- Other info: Embrace diversity and inclusion while working in a fast-paced, entrepreneurial setting.
- Why this job: Be part of a dynamic team that shapes the future of global payments.
- Qualifications: 3-6 years in client-facing roles with strong relationship management skills.
The predicted salary is between 36000 - 60000 £ per year.
Adyen provides payments, data, and financial products in a single solution for customers like Meta and Uber. We are looking for someone who is eager to help the world’s biggest brands grow and can apply this mindset to help Adyen scale. You will work with a global, multicultural team in a collaborative manner and be a keen problem solver.
Your focus will be on delivering an outstanding customer experience, finding and delivering on new opportunities, and driving mutual success for Adyen and our customers. Our Account Managers are encouraged to challenge each other and sharpen ideas as a team, because winning is more important than ego.
In this role, you’ll get your energy from working on a wide portfolio of accounts across a variety of verticals. You’ll work alongside a group of talented and driven Account Managers, and together, you’ll develop customer relationships and drive commercial growth for your accounts.
Why You Should Join The Adyen Account Management Team
At Adyen, the Account Management (AM) team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. As part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross‑functional initiatives and projects in a fast‑paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.
What You’ll Do
- Collaboration: Work closely with your team and collaborate on many different accounts, as well as working individually with your own strategic merchants.
- Relationship management: Build trust and long‑term partnerships with merchants to reduce churn and maximise account value.
- Commercial acumen: Proactively spot growth opportunities and drive commercial discussions with our merchants to help grow their accounts and meet financial targets.
- Project management: Prioritise and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.
- Feedback: Act as a voice of the customer within the business, providing feedback that helps improve both product and merchant experience.
Independently manage and prioritise tasks to meet project deadlines with minimal supervision, while proactively identifying and resolving issues to ensure smooth workflow and consistent delivery of high‑quality results.
Who You Are
You have 3-6 years of experience in a client‑facing and commercial role, either on the merchant side or in complex enterprise software, technical infrastructure, or financial services. You enjoy engaging with others and developing strong working relationships internally and externally with customers. You’re a self‑starter with a curious mindset, motivated by team commercial targets, with a proven track record of finding, driving and delivering growth within an existing portfolio.
You have experience in presenting, negotiating, and structuring complex pricing models. You’re highly organised, with excellent time‑management skills and a constant drive to improve team efficiency. You have full professional written and verbal proficiency in English (other languages are a plus).
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We do not offer remote‑only roles.
Account Manager employer: Adyen
At Concentrix, we pride ourselves on being a global leader in technology and services, fostering a vibrant work culture that champions innovation and collaboration. Our commitment to employee growth is evident through our recognition as one of the 'World's Best Workplaces' and 'Best Companies for Career Growth', offering unique opportunities for career advancement in a supportive environment. Join us in a role that not only enhances your professional journey but also contributes to meaningful client relationships and impactful storytelling.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Adyen, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Adyen. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Adyen:When writing your cover letter, make sure to tailor your message specifically for Adyen. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Adyen
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Adyen that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Adyen that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Adyen’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
