At a Glance
- Tasks: Manage relationships with top brands and drive their growth through innovative solutions.
- Company: Join Adyen, a leading global payments company with a diverse and collaborative culture.
- Benefits: Competitive salary, professional development, and a vibrant team environment.
- Other info: Embrace diversity and inclusion while working in a fast-paced, entrepreneurial setting.
- Why this job: Be part of a dynamic team that shapes the future of global payments.
- Qualifications: 3-6 years in client-facing roles with strong relationship management skills.
The predicted salary is between 36000 - 60000 £ per year.
Adyen provides payments, data, and financial products in a single solution for customers like Meta and Uber. We are looking for someone who is eager to help the world’s biggest brands grow and can apply this mindset to help Adyen scale. You will work with a global, multicultural team in a collaborative manner and be a keen problem solver.
Your focus will be on delivering an outstanding customer experience, finding and delivering on new opportunities, and driving mutual success for Adyen and our customers. Our Account Managers are encouraged to challenge each other and sharpen ideas as a team, because winning is more important than ego.
In this role, you’ll get your energy from working on a wide portfolio of accounts across a variety of verticals. You’ll work alongside a group of talented and driven Account Managers, and together, you’ll develop customer relationships and drive commercial growth for your accounts.
Why You Should Join The Adyen Account Management Team
At Adyen, the Account Management (AM) team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. As part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross‑functional initiatives and projects in a fast‑paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.
What You’ll Do
- Collaboration: Work closely with your team and collaborate on many different accounts, as well as working individually with your own strategic merchants.
- Relationship management: Build trust and long‑term partnerships with merchants to reduce churn and maximise account value.
- Commercial acumen: Proactively spot growth opportunities and drive commercial discussions with our merchants to help grow their accounts and meet financial targets.
- Project management: Prioritise and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.
- Feedback: Act as a voice of the customer within the business, providing feedback that helps improve both product and merchant experience.
Independently manage and prioritise tasks to meet project deadlines with minimal supervision, while proactively identifying and resolving issues to ensure smooth workflow and consistent delivery of high‑quality results.
Who You Are
You have 3-6 years of experience in a client‑facing and commercial role, either on the merchant side or in complex enterprise software, technical infrastructure, or financial services. You enjoy engaging with others and developing strong working relationships internally and externally with customers. You’re a self‑starter with a curious mindset, motivated by team commercial targets, with a proven track record of finding, driving and delivering growth within an existing portfolio.
You have experience in presenting, negotiating, and structuring complex pricing models. You’re highly organised, with excellent time‑management skills and a constant drive to improve team efficiency. You have full professional written and verbal proficiency in English (other languages are a plus).
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We do not offer remote‑only roles.
Account Manager employer: Adyen
At Concentrix, we pride ourselves on being a global leader in technology and services, fostering a vibrant work culture that champions innovation and collaboration. Our commitment to employee growth is evident through our recognition as one of the 'World's Best Workplaces' and 'Best Companies for Career Growth', offering unique opportunities for career advancement in a supportive environment. Join us in a role that not only enhances your professional journey but also contributes to meaningful client relationships and impactful storytelling.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current or former employees at Adyen. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for those interviews! Research Adyen’s values and recent projects. Think about how your experience aligns with their goals. Practise common interview questions and come up with examples that showcase your problem-solving skills and commercial acumen.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with someone from Adyen, let your passion for the role shine through. Talk about why you’re excited about working with global brands and how you can contribute to their success.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It shows you’re proactive and genuinely interested in joining the team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping big brands grow and your eagerness to be part of our collaborative team.
Tailor Your Experience:Make sure to highlight your relevant experience in client-facing roles. We’re looking for someone who can demonstrate their commercial acumen and relationship management skills, so don’t hold back on those examples!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff. Remember, we want to know how you can drive success for our customers!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Adyen
✨Know Your Accounts
Before the interview, research Adyen's key accounts and their industries. Understand their payment solutions and how they help businesses grow. This will show your enthusiasm for the role and your ability to engage with clients effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Highlight your ability to identify growth opportunities and drive commercial discussions. This aligns perfectly with what Adyen is looking for in an Account Manager.
✨Emphasise Collaboration
Adyen values teamwork, so be ready to discuss how you've successfully collaborated with others in the past. Share specific instances where you worked with cross-functional teams to achieve a common goal, demonstrating your ability to thrive in a multicultural environment.
✨Be Ready to Discuss Feedback
As an Account Manager, you'll act as the voice of the customer. Think about how you've provided feedback in previous roles to improve products or services. Be prepared to discuss how you can contribute to enhancing the merchant experience at Adyen.
