Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the APAC Onboarding Operations team and drive operational excellence across diverse markets.
- Company: Join Adyen, a leading financial technology platform trusted by major brands.
- Benefits: Competitive salary, career growth opportunities, and a supportive work culture.
- Why this job: Make a global impact while leading initiatives in key growth regions like Japan and India.
- Qualifications: 1-4 years of leadership experience in operations or compliance within financial services.
- Other info: Dynamic role with opportunities for transformation and collaboration on a global scale.
The predicted salary is between 60000 - 80000 £ per year.
This is Adyen. Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft, making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities to succeed, supported by a culture that enables people to own their careers. We are motivated individuals who tackle complex challenges at scale and solve them together. We deliver ethical, effective solutions that help businesses achieve their ambitions faster.
Adyen is seeking a results-driven leader to manage the APAC Onboarding Operations team, based in Singapore. You will guide a team that delivers efficient, compliant, and scalable merchant onboarding across Asia-Pacific, while collaborating with the Global Leadership Team to evolve onboarding standards and performance worldwide. Your role combines operational delivery with global influence. You will lead onboarding execution across multiple APAC markets, with a strategic focus on Japan and India, two of Adyen’s most important growth regions. You will drive process consistency, regulatory excellence, and global collaboration that supports Adyen’s next phase of expansion.
What you will do:
- Lead and develop the APAC Onboarding Operations team, ensuring quality, speed, and compliance across all markets.
- Drive regional execution in APAC, building scalable, compliant frameworks aligned with Adyen’s global onboarding strategy.
- Collaborate with global peers and leadership to shape the future of onboarding operations, sharing regional insights and co-developing global standards.
- Lead process transformation and automation projects to improve efficiency and control across regions.
- Use operational data to monitor performance, identify patterns, and deliver measurable improvements.
- Maintain audit readiness through strong documentation, clear ownership, and consistent application of policies.
- Partner with Compliance, Product, and Commercial teams to resolve bottlenecks and balance risk with business impact.
- Represent APAC in global leadership discussions, ensuring regional needs are understood and reflected in global decisions.
- Develop a high-performing team culture rooted in accountability, clarity, and continuous improvement.
Why this role is unique:
This role combines regional leadership with global impact. You will be responsible for driving operational excellence across diverse APAC markets while contributing directly to Adyen’s global onboarding vision. You will lead initiatives that improve efficiency, compliance, and consistency, influencing how onboarding evolves across all regions. Your leadership will help Adyen win in Japan and India and strengthen our position as a global leader.
Who you are:
- Experienced leader with 1-4 years of people management in operations or compliance within financial services or payments.
- Skilled at managing regional delivery while collaborating with global peers and leadership.
- Deep knowledge of KYC, KYB, and CDD practices, including regulatory requirements across APAC markets.
- Proven ability to lead transformation and implement scalable operational improvements.
- Analytical and structured, with strong experience using data to guide decisions.
- Confident communicator who builds alignment across Compliance, Product, and Commercial teams.
- Comfortable representing APAC at a global level, contributing to strategic discussions and process standardization.
- Pragmatic, proactive, and outcome-oriented in solving operational challenges.
Team Lead - Onboarding Operations in Penarth employer: ADYEN SINGAPORE PTE. LTD.
Contact Detail:
ADYEN SINGAPORE PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead - Onboarding Operations in Penarth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Adyen on LinkedIn. A friendly chat can give you insider info about the company culture and the onboarding operations team, plus it might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into Adyen’s values and recent projects. Show us how your experience aligns with their mission of delivering ethical and effective solutions. Tailor your examples to highlight your leadership skills and operational excellence.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, send a thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your proactive attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Adyen team and ready to take on the challenge of leading onboarding operations.
We think you need these skills to ace Team Lead - Onboarding Operations in Penarth
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams and managing operations. We want to see how you've driven results and improved processes in your previous roles, especially in the financial services or payments sector.
Be Data-Driven: Since this role involves using operational data to monitor performance, include examples of how you've used data to make decisions or improve processes. We love candidates who can back up their claims with solid metrics and insights!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Team Lead - Onboarding Operations role. Show us that you understand our mission and how you can contribute to it.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at Adyen!
How to prepare for a job interview at ADYEN SINGAPORE PTE. LTD.
✨Know Your Onboarding Operations
Familiarise yourself with the onboarding processes specific to the APAC region, especially in Japan and India. Understand the regulatory requirements and how they impact operations. This knowledge will help you demonstrate your expertise and show that you're ready to lead the team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, particularly in operations or compliance. Highlight your ability to drive process improvements and foster a high-performing team culture. Be ready to discuss how you can motivate and develop your future team at Adyen.
✨Data-Driven Decision Making
Be prepared to discuss how you've used operational data to monitor performance and implement improvements. Bring examples of how you've identified patterns and made data-driven decisions in previous roles. This will show your analytical skills and your commitment to continuous improvement.
✨Collaborate and Communicate
Think about how you've worked with cross-functional teams in the past, especially in compliance, product, and commercial areas. Be ready to share your strategies for building alignment and resolving bottlenecks. Strong communication skills are key for representing APAC in global discussions.