At a Glance
- Tasks: Lead and improve retail standards across 15-20 stores while driving sales.
- Company: Join a fast-growing consumer brand with a strong market presence.
- Benefits: Enjoy autonomy, career progression, and the chance to make an impact.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Perfect for those who thrive in retail and love coaching teams.
- Qualifications: Experience in merchandising or retail management is essential.
Do you enjoy being out in stores, improving retail standards, and getting the best out of people?
Passionate about building relationships, solving operational challenges, and driving sales through exceptional in-store execution?
Looking for a field-based role where you'll have real ownership, autonomy, and a clear path for progression?
We're looking for a Merchandising Coordinator to join one of Europe's fastest-growing consumer brands as they continue to expand their UK retail presence.
This is an exciting opportunity for someone with a merchandising, retail, or store management background who's ready to take the next step into a field-based leadership role.
If you thrive in fast-paced retail environments, enjoy coaching others, and have a proactive approach to problem solving, this could be the perfect opportunity.
The Company
Our client is an internationally recognised consumer goods business and a market leader within its category, supplying products to major high street retailers across the UK and Europe.
Following significant growth, they're continuing to invest in their UK field operation, creating an exciting opportunity to join the business during a key stage of expansion.
The business prides itself on delivering exceptional in-store standards, operational excellence, and an outstanding customer experience, making the field team a critical part of its continued success.
The Role
Reporting into the Regional Manager, you'll take ownership of approximately 15-20 retail stores across your territory, ensuring every location delivers the highest possible merchandising standards, product availability, and commercial performance.
This is far more than a merchandising role.
You'll act as the link between store management, a third-party merchandising partner, and the wider business, ensuring stores are consistently operating to the highest standards whilst identifying opportunities to improve sales performance.
Success comes from building strong relationships, coaching merchandising teams, analysing store performance, and taking ownership of any issues before they impact the customer experience.
You'll spend the majority of your time visiting stores, working alongside merchandising teams, supporting store managers, and ensuring every location is set up for success.
Key Responsibilities
- Taking ownership of the performance of approximately 15-20 retail stores within your region.
- Monitoring sales performance, merchandising standards, and product availability.
- Ensuring third-party merchandising teams consistently deliver excellent in-store execution.
- Coaching, supporting, and providing feedback to merchandising teams to improve performance.
- Building strong working relationships with store management.
- Identifying operational issues affecting store performance and implementing solutions.
- Monitoring compliance with merchandising standards, planograms, and promotional activity.
- Using sales and performance data to identify opportunities for improvement.
- Managing store visits and journey planning across your territory.
- Acting as the key point of contact between stores, merchandising partners, and the wider business.
- Supporting continuous improvement initiatives across your region.
What We're Looking For
- Previous experience within Merchandising, Retail Operations, Store Management, Visual Merchandising, or Field Sales.
- Experience working within fast-paced retail or FMCG environments.
- Strong relationship building and stakeholder management skills.
- Comfortable coaching, influencing, and improving the performance of others.
- Highly organised with excellent planning and prioritisation skills.
- Commercially minded with the ability to interpret store performance and identify opportunities.
- A proactive, self-motivated approach with the confidence to work independently.
- Strong problem-solving skills and a willingness to roll up your sleeves when needed.
- Good IT skills, including Microsoft Excel.
- Full UK driving licence and access to a vehicle for business travel.
📧 Interested? Click \"Apply\" or get in touch for a confidential conversation to learn more about the opportunity.
The Advocate Group is a leading recruitment partner to the FMCG and consumer products sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age.
By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Merchandising Co-ordinator in Scotland employer: Advocate Group
Advocate Group is an exceptional employer, offering a dynamic and supportive work culture that fosters collaboration and innovation. As an Italian-Speaking National Account Manager, you will benefit from excellent career development opportunities while working in a hybrid role that allows for flexibility. Located in a vibrant market, the company prioritises employee growth and provides a platform for meaningful contributions to the success of the Amazon account.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandising Co-ordinator in Scotland
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Advocate Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Advocate Group!
We think you need these skills to ace Merchandising Co-ordinator in Scotland
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Advocate Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Advocate Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Advocate Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Advocate Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
