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For Companies At a Glance
- Tasks: Install and maintain equipment while delivering top-notch customer service.
- Company: Join a leading soft drinks business with a fantastic portfolio.
- Benefits: Competitive salary, bonus, company vehicle, and career growth.
- Why this job: Be the face of a brand and make a real impact in the community.
- Qualifications: Technical experience is essential; customer service skills are a must.
- Other info: Dynamic role with opportunities to build lasting customer relationships.
The predicted salary is between 30000 - 42000 £ per year.
Do you want to work for a leading Soft Drinks Business with a market leading portfolio? Are you experienced in a technical role with a passion for outstanding customer service? The Advocate Group are excited to be exclusively partnered with a leading soft drinks business who are looking for a Regional Service Technician. You play a key part in the installation and maintenance of key equipment alongside being the face of the brand within Out Of Homes venues across the area.
Key responsibilities:
- Responsible for completing 2nd line reactive maintenance
- Conduct customer surveys on premise and identify an appropriate solution
- Installation of new equipment on customer premises
- Undertake planned maintenance in accordance with a schedule
- Develop key and long-lasting customer relationships
- Respond professionally to customer complaints and escalate further if needed
- Work in accordance with safe systems of work and standard operating procedures
About you:
- Experience in a technical role is essential – ideally within the drinks market however other backgrounds will be considered
- Highly organised and good time management
- Proactive problem solving and root cause analysis skills
- Great customer service and compliant response skills
If the role and responsibilities sound like they are a fit for you – then I’d love to speak to you!
The Advocate Group is a leading search and selection business providing top talent to the consumer products sector. If you’re interested in finding out more about our available opportunities or how we can help you further your career, then please contact us today.
Regional Service Technician – Plymouth/Cornwall employer: Advocate Group
Contact Detail:
Advocate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Service Technician – Plymouth/Cornwall
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their market position and be ready to discuss how your skills can help them maintain their leading edge in the soft drinks sector.
✨Tip Number 3
Showcase your technical skills during interviews. Bring examples of past projects or challenges you've tackled, especially those related to maintenance or customer service. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the soft drinks industry.
We think you need these skills to ace Regional Service Technician – Plymouth/Cornwall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical experience and customer service skills. We want to see how your background fits with the role of a Regional Service Technician, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the soft drinks industry and how your skills can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We’re looking for proactive problem solvers who can think on their feet, so share those stories that highlight your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Advocate Group
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to equipment installation and maintenance. Be ready to discuss your previous experiences in a technical role, especially if they relate to the drinks market. This will show that you’re not just a good fit for the job, but that you’re genuinely passionate about what you do.
✨Customer Service is Key
Since this role involves being the face of the brand, it’s crucial to demonstrate your customer service skills. Prepare examples of how you've handled customer complaints or built long-lasting relationships in the past. This will highlight your ability to respond professionally and maintain a positive image for the company.
✨Show Your Organisational Skills
Being highly organised and managing your time effectively is essential for this role. Think of specific instances where you’ve successfully managed multiple tasks or projects. Sharing these examples will help illustrate your ability to handle the responsibilities of the position.
✨Problem Solving on Display
Prepare to showcase your proactive problem-solving skills. Think of scenarios where you identified issues and implemented solutions, particularly in a technical context. This will demonstrate your analytical abilities and your readiness to tackle challenges head-on.
