At a Glance
- Tasks: Manage customer orders and coordinate stock movements in a fast-paced environment.
- Company: Join a leading drinks distribution business with a strong reputation.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Exciting opportunity for career development in a growing sector.
- Why this job: Be a key player in a thriving supply chain and make a real impact.
- Qualifications: Experience in supply chain or logistics, strong attention to detail, and good communication skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a highly organised and detail-driven Customer Service Specialist to join a fast-growing and well-established drinks distribution business operating across the UK retail market. Our client works with a wide portfolio of premium producers, supplying hundreds of SKUs to major supermarkets and retailers nationwide. With a reputation for operational excellence and strong partnerships across the drinks industry, they are now looking for a proactive individual to support the smooth flow of stock between suppliers, logistics partners and customers.
The Role
This is a key position within a busy supply chain team responsible for coordinating orders, managing stock movements and ensuring deliveries run smoothly across multiple stakeholders. You’ll play a vital role in maintaining stock accuracy, processing orders, communicating with suppliers and logistics partners, and helping the business respond quickly to demand in a fast-moving retail environment.
Key Responsibilities
- Process and manage customer orders, ensuring accurate stock allocation and delivery scheduling
- Coordinate stock movements between suppliers, third-party logistics partners and retail customers
- Maintain and update forecasts, order sheets and internal systems
- Book deliveries and arrange collections with suppliers and logistics providers
- Monitor stock levels and ensure retailers maintain a consistent supply
- Communicate proactively with suppliers and customers regarding delivery updates or issues
- Produce stock reports and forecasts for suppliers
- Support monthly reconciliations of stock and forecast data
- Attend supplier meetings and assist with coordinating container shipments and export orders
- Collaborate with internal teams to support new product launches and business opportunities
About You
- Previous experience in supply chain, logistics, or order management
- Strong attention to detail and confidence working with numbers and data
- Excellent organisational and multitasking skills
- Good communication skills when dealing with suppliers, customers and internal teams
- Proficiency in Microsoft Excel and Outlook
- Experience using an ERP system (such as NetSuite) would be advantageous
This is a fantastic opportunity for someone looking to build their career in supply chain within a dynamic and growing sector. If this sounds like the right move for your career, we’d love to speak to you!
Customer Service Specialist in Nottingham employer: Advocate Group
Join a dynamic and fast-growing drinks distribution business that values operational excellence and strong partnerships within the retail market. As a Customer Service Specialist, you'll benefit from a supportive work culture that prioritises employee growth and development, offering opportunities to enhance your skills in supply chain management. With a focus on collaboration and innovation, this role provides a unique chance to contribute to a thriving sector while enjoying a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Specialist in Nottingham
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Advocate Group, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Customer Service Specialist.
We think you need these skills to ace Customer Service Specialist in Nottingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Advocate Group. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Advocate Group and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Advocate Group
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Advocate Group.
✨Research Specific Challenges Faced by Advocate Group
Look into any unique supply chain challenges Advocate Group might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
