At a Glance
- Tasks: Drive sales and build relationships in the on-trade drinks industry.
- Company: Fast-growing B2B drinks marketplace with an innovative approach.
- Benefits: Competitive day rate equivalent to £40,000 salary and potential contract extension.
- Other info: Join a collaborative team and help reshape the UK drinks trade.
- Why this job: Make a real impact in a dynamic environment while enhancing customer experiences.
- Qualifications: Experience in the on-trade drinks sector and strong sales skills required.
The predicted salary is between 31500 - 38500 £ per year.
Are you an on-trade drinks professional with a passion for sales, customer relationships and driving growth? This is an exciting opportunity to join an innovative, fast-growing B2B drinks marketplace on an initial 12-week temporary contract, with a likely extension.
You’ll play a key role in converting new and lapsed customers into active, loyal buyers, helping pubs, bars and hospitality venues get the most out of a smarter way to buy drinks. Combining proactive outbound sales with account development and customer engagement, you’ll help drive repeat orders, increase basket spend and improve the overall customer journey.
The Role
- Winning new customers: Proactively contacting new outlets via phone, email and other channels, converting prospects into active accounts.
- Driving repeat business: Supporting customers from registration through to their first order and establishing regular reordering habits.
- Reactivating lapsed accounts: Identifying customers whose ordering frequency has declined and using account and basket data to prioritise opportunities.
- Growing customer spend: Encouraging range extension, seasonal purchases and increased engagement with customer loyalty and reward tiers.
- Improving the customer journey: Identifying registration issues, common barriers to ordering and reasons customers disengage.
- Working cross-functionally: Collaborating with Sales, Customer Service, Product and Procurement to resolve issues, address product gaps and improve the customer experience.
- Sharing customer insights: Recording call outcomes, tracking recurring issues and feeding back customer trends to help improve the platform and service.
About You
You’ll be a confident, approachable communicator who enjoys building relationships and getting results. You’ll combine a warm telephone manner with strong listening, sales and negotiation skills, and have the patience and persistence to turn customer conversations into commercial opportunities.
You’ll also bring:
- Essential experience within the on-trade drinks industry, with strong knowledge of drinks products and categories.
- A proven ability to engage customers, influence buying decisions and drive sales.
- Confidence conducting outbound calls and following up on opportunities.
- A commercially minded approach to customer retention, reactivation and account growth.
- Strong organisational skills, with the ability to track activity, identify trends and follow issues through to resolution.
- Confidence using digital platforms and working in a fast-paced, evolving business.
The Opportunity
This is a great opportunity to make an immediate impact within an ambitious business that is changing how the UK drinks trade operates. You’ll work closely with teams across the business, helping to strengthen customer relationships, improve engagement and drive commercial growth.
Duration: Initial 12 weeks, with a likely extension.
Industry experience: On-trade drinks experience and strong product knowledge are essential.
If you know the on-trade drinks market inside out and enjoy turning customer relationships into long-term commercial success, we’d love to hear from you.
We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age.
Customer Sales Manager in London employer: Advocate Group
Joining this leading global drinks brand as an Artwork Manager offers you the chance to work in a dynamic and innovative environment, where your expertise in packaging and print will be highly valued. With a strong focus on employee development and a collaborative work culture, you'll have the opportunity to manage exciting projects across the EMEA region while contributing to sustainability and continuous improvement initiatives. The hybrid working model allows for flexibility, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Manager in London
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections, so hit up local networking events! These gatherings are a goldmine for temporary roles, allowing us to meet potential employers like Advocate Group in person and leave a memorable impression.
✨Leverage Industry-Specific Job Boards
Jump onto job boards tailored for sales roles like SalesGravy or AngelList. Temporary positions often pop up there, so keep your eyes peeled and apply directly to roles that excite you — this could fast-track your application with companies like Advocate Group.
✨Perfect Your Elevator Pitch
In sales, we know how crucial first impressions are. Craft a snappy elevator pitch that highlights your strengths and your interest in temporary roles. That way, when you meet someone from Advocate Group or another potential employer, you’re ready to wow them on the spot!
✨Follow Up and Stay Engaged
After applying for a temporary position, don’t sit back and wait! Shoot a follow-up email about a week later. This shows your enthusiasm for the role at Advocate Group and helps keep you on their radar — you might just make the right kind of noise!
We think you need these skills to ace Customer Sales Manager in London
Some tips for your application 🫡
Show Off Your Sales Skills:In sales and business development, it's all about proving you can drive results. Make sure your CV highlights any previous experience in hitting targets or boosting sales. Numbers really speak — include any sales figures or goals you've smashed to grab our attention!
Tailor Your Cover Letter to the Role:This is your chance to shine! Talk about why you're excited about the temporary role at Advocate Group and how your skills can help us thrive. We want to see your motivation and how you can bring value to our team in a short period.
Highlight Your Relationship-Building Skills:Sales is all about connections. In your application, don't forget to mention your ability to build relationships with clients or colleagues. Share any examples where you've successfully nurtured partnerships or handled client objections — these stories can really help us see your potential.
Be Clear About Your Availability:Since this is a temporary position, let us know when you're available to start and how flexible you are with hours. This clarity helps us assess how well you fit into our immediate needs at Advocate Group!
How to prepare for a job interview at Advocate Group
✨Know Your Numbers
In sales and business development, being numbers-savvy is crucial. Brush up on key metrics like conversion rates and sales growth percentages that are relevant to the role at Advocate Group. It’s all about showing you can analyse data to drive better decisions.
✨Be Prepared for Role-Play Scenarios
Expect role-play scenarios where you're asked to sell a product or handle objections. It’s a great chance to showcase your communication skills and your approach to overcoming challenges. Practice these with a friend or in front of the mirror – it can really help you feel at ease during the interview!
✨Highlight Flexibility and Adaptability
Since this is a temporary gig, emphasise your adaptability and willingness to jump in quickly. Share examples of how you've successfully adjusted to changes in previous roles or projects. Advocate Group will want to know you're ready to hit the ground running.
✨Showcase Your Network and Collaborations
Temporary roles often require a strong network. Bring up any partnerships or connections you have that could benefit Advocate Group. Whether it’s past clients or industry contacts, showing you can leverage relationships is a big plus in sales!
