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- Tasks: Manage and optimise Salesforce CRM, support reporting, and improve data quality.
- Company: Join a fast-paced, globally recognised FMCG brand with a vibrant culture.
- Benefits: Enjoy hybrid working, strong benefits, and genuine development opportunities.
- Other info: Collaborative team atmosphere with opportunities for growth and visibility across the business.
- Why this job: Make a real impact on sales performance and processes in a dynamic environment.
- Qualifications: Experience in CRM administration or Salesforce, strong attention to detail, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
I’m currently partnering with a fast-paced, internationally recognised FMCG business to recruit a CRM Administrator into their commercial operations team. This is a brilliant opportunity for someone who thrives in systems, data and process-driven environments and wants to play a key role in supporting a high-performing sales organisation. Sitting at the heart of the commercial function, this role will focus on maintaining and optimising Salesforce, supporting reporting and dashboards, improving data quality, and helping teams maximise CRM usage across the business. If you enjoy bringing structure to fast-moving environments, spotting opportunities for process improvement, and turning data into actionable insight — this could be a fantastic next step.
What you’ll be doing:
- Managing and maintaining Salesforce CRM data and processes
- Supporting reporting, dashboards and commercial analysis
- Ensuring strong data integrity and system accuracy
- Supporting sales teams with CRM queries, training and adoption
- Identifying opportunities to improve workflows and efficiencies
- Working cross-functionally with Sales, Marketing, Finance and Operations
- Assisting with forecasting, pipeline tracking and business reporting
What we’re looking for:
- Previous CRM administration or Salesforce experience
- Strong attention to detail and organisational skills
- Confident working with reporting and data analysis
- Excellent stakeholder management and communication skills
- Proactive mindset with a continuous improvement approach
- Strong Excel skills and general systems confidence
- FMCG or fast-paced commercial environment experience is advantageous
Why this role?
- Opportunity to join a globally recognised consumer brand business
- Highly collaborative and energetic culture
- Genuine development opportunities within a growing commercial function
- A role with real visibility and impact across the business
- Hybrid working and strong benefits package
If you’re a commercially minded CRM professional looking for a role where you can genuinely influence processes, systems and sales performance, I’d love to speak with you.
CRM Administrator employer: Advocate Group
Contact Detail:
Advocate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company you're eyeing. They can give you insider info and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common CRM-related questions. We recommend using role-play with a friend or family member to get comfortable discussing your Salesforce experience and data management skills.
✨Tip Number 3
Showcase your proactive mindset! During interviews, share examples of how you've improved processes or data integrity in past roles. This will highlight your continuous improvement approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your genuine interest in the role. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace CRM Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CRM Administrator role. Highlight your Salesforce experience and any relevant skills that match the job description. We want to see how you can bring value to our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your proactive mindset aligns with our continuous improvement approach. Let us know how you can help optimise our systems!
Showcase Your Data Skills: Since this role involves a lot of data management, make sure to highlight your strong Excel skills and any experience with reporting and analysis. We love seeing candidates who can turn data into actionable insights!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you in front of the right people quickly!
How to prepare for a job interview at Advocate Group
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss how you've managed and optimised CRM data in the past, and think of specific examples where you've improved data quality or streamlined processes.
✨Showcase Your Data Skills
Since this role involves a lot of reporting and data analysis, prepare to talk about your experience with Excel and any other data tools. Bring along examples of dashboards or reports you've created that had a real impact on sales or operations.
✨Communicate Like a Pro
Strong stakeholder management is key for this position. Practice articulating how you've effectively communicated with different teams in the past. Think about times when you trained others on CRM usage or resolved queries, and be ready to share those stories.
✨Embrace Continuous Improvement
This role is all about spotting opportunities for process improvement. Come prepared with ideas on how you would enhance workflows or efficiencies within the CRM system. Showing a proactive mindset will definitely impress your interviewers!