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- Tasks: Lead a team to enhance People processes and support operations.
- Company: Join Ascenti, a top provider in physiotherapy and mental health services.
- Benefits: Collaborative environment with growth opportunities and a purpose-driven mission.
- Why this job: Make a real impact by improving how we support our people.
- Qualifications: Strong organisational skills and experience in HR or People Operations.
- Other info: Opportunity to develop within a supportive team and shape the future of our People function.
The predicted salary is between 40000 - 50000 £ per year.
We are Ascenti, one of the leading providers of physiotherapy, mental health and government assessment services in the United Kingdom. Across Ascenti Physio, Advo Health and Six Physio, we are all working towards one purpose - Helping people live fuller lives. We are looking for a People Operations Lead who can take ownership, bring structure, and make a real impact across the business. This is a role for someone who enjoys leading a team, improving processes, and being at the centre of how a business supports its people.
The role involves playing a key part in ensuring our People processes run effectively, accurately and with the right level of care. You will lead a team of People Coordinators, support day-to-day operations, and work closely with stakeholders across the business to ensure everything from onboarding to payroll support runs smoothly. This role is a mix of leadership, delivery and continuous improvement.
What You Will Be Doing
- Leading and developing a team
- Line manage People Coordinators, including 1:1s and performance reviews
- Support their development and day-to-day delivery
- Provide guidance and technical support across the team
- Driving smooth onboarding & compliance
- Oversee onboarding processes across your business area
- Ensure compliance checks (RTW, DBS, BPSS, references) are completed accurately and on time
- Identify and resolve any delays or issues proactively
- Owning operational excellence
- Act as a key contact for people-related queries
- Support payroll processes (absence, sickness, employee data)
- Maintain high standards of data accuracy, confidentiality, and compliance
- Improving processes & systems
- Be a process champion, always looking for ways to improve efficiency
- Support system usage and data integrity within HR systems
- Work closely with the wider People Team and stakeholders
- Supporting projects & change
- Contribute to key People projects and initiatives
- Support continuous improvement across People Operations
What We Are Looking For
We are looking for someone who is organised, proactive and people-focused, with a strong eye for detail and a passion for improving how things are done. You will bring:
- Strong administration and organisational skills
- Experience working with HR systems or data
- Confidence working with stakeholders across a business
- Excellent attention to detail and ability to manage multiple priorities
- A proactive mindset and a drive to improve processes
It would be great if you also have:
- Previous experience in HR or People Operations
- Experience managing or supporting a team
- CIPD Level 3 (or working towards it)
- Strong Excel skills
Why join us?
- Be part of a growing, purpose-driven organisation
- Play a key role in shaping how our People function operates
- Work in a collaborative, supportive team environment
- Opportunity to develop and grow within HR / People Operations
If you are looking for a role where you can make an impact, lead a team, and improve how things are done, we would love to hear from you. Apply now or reach out to learn more.
People Operations Lead - Fixed Term Contract 12 months in Bristol employer: Advo Health
Contact Detail:
Advo Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Lead - Fixed Term Contract 12 months in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting lines!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace People Operations Lead - Fixed Term Contract 12 months in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the People Operations Lead role. Highlight your leadership experience, attention to detail, and any relevant HR systems knowledge. We want to see how you can make an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving processes and supporting people. Share specific examples of how you've led teams or improved operations in the past. Let us know why you're the perfect fit!
Showcase Your Proactive Mindset: In your application, emphasise your proactive approach to problem-solving and process improvement. We love candidates who take initiative, so share instances where you've identified issues and implemented solutions. It’ll help us see your potential!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen on joining our team at Ascenti!
How to prepare for a job interview at Advo Health
✨Know Your Stuff
Make sure you understand Ascenti's mission and values. Familiarise yourself with their services in physiotherapy and mental health. This will help you connect your experience to their goals during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or improved processes in previous roles. Be ready to discuss specific challenges you faced and how you overcame them, as this role is all about leadership and operational excellence.
✨Be Proactive About Questions
Think of insightful questions to ask about the People Operations team and their current projects. This shows your interest in the role and helps you gauge if the company culture aligns with your values.
✨Highlight Your Attention to Detail
Since the role requires a strong eye for detail, prepare to discuss how you've maintained accuracy in your work. Bring up any experiences where your attention to detail made a significant impact on a project or process.