At a Glance
- Tasks: Assist guests with bookings and ensure a smooth rental experience.
- Company: IAG Real Estate, a leading international holiday rental company.
- Benefits: Competitive salary, flexible hours, and fully remote work.
- Other info: Join a supportive team with opportunities for growth in the real estate sector.
- Why this job: Perfect for those seeking flexibility and a secondary income while working from home.
- Qualifications: Customer service experience and strong communication skills preferred.
The predicted salary is between 21420 - 21420 £ per year.
Company: IAG Real Estate. Location: Remote Work from Home. Job Type: Part‑time (2–3 days per week, approximately 3 hours per day). Salary: £35,700 per year pro rata.
IAG Real Estate is an international property and holiday rental company specializing in short‑term and mid‑term accommodation. We focus on providing reliable service, clear communication, and a smooth rental experience for both guests and property owners. We are currently looking for a Remote Holiday Rental Booking Agent to support our daily operations and assist guests throughout the booking process. This role is ideal for someone seeking flexible working hours or a secondary income.
Job Description
As a Remote Holiday Rental Booking Agent, you will be responsible for responding to guest inquiries, managing reservations, and ensuring a smooth and professional booking experience from first contact to confirmation. You will act as a link between guests and property owners.
Responsibilities
- Respond to guest inquiries via email, phone, and booking platforms.
- Provide accurate information about property availability and pricing.
- Manage reservations and confirm bookings.
- Assist guests before and after booking with any questions or issues.
- Communicate with property owners regarding availability and readiness.
- Maintain accurate records of bookings and guest communication.
Requirements
- Previous experience in customer service, hospitality, travel, or real estate is an advantage.
- Strong written and verbal communication skills.
- Good organizational skills and attention to detail.
- Ability to work independently and manage time effectively.
- Basic familiarity with online booking platforms and tools.
- Availability to work part‑time with a flexible schedule.
What We Offer
- Competitive part‑time salary pro rata from £35,700 per year.
- Fully remote work from home.
- Flexible working hours.
- Training and ongoing support.
- Opportunity to grow within a real estate and holiday rental company.
Part-Time Remote Booking Agent – Holiday Rentals employer: Advisory Group
Contact Detail:
Advisory Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Remote Booking Agent – Holiday Rentals
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the real estate or hospitality sectors. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with guests and property owners, it’s crucial to sound confident and clear. Try role-playing common booking scenarios with a friend to get comfortable.
✨Tip Number 3
Familiarise yourself with online booking platforms. Spend some time exploring popular sites to understand how they work. This will not only boost your confidence but also show potential employers that you're proactive.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role!
We think you need these skills to ace Part-Time Remote Booking Agent – Holiday Rentals
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Booking Agent role. Highlight any relevant experience in customer service or hospitality, and show us how your skills align with our focus on clear communication and smooth booking experiences.
Show Off Your Communication Skills: Since you'll be interacting with guests and property owners, it's crucial to demonstrate your strong written communication skills. Use clear and concise language in your application to reflect how you would communicate in the role.
Be Organised: We love a candidate who can manage their time effectively! In your application, mention any tools or methods you use to stay organised, especially if you've worked with online booking platforms before.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you into the process smoothly!
How to prepare for a job interview at Advisory Group
✨Know the Company Inside Out
Before your interview, take some time to research IAG Real Estate. Understand their focus on reliable service and smooth rental experiences. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Booking Agent, strong communication is key. Prepare examples from your past experiences where you've successfully handled guest inquiries or resolved issues. This will demonstrate your ability to provide excellent customer service.
✨Demonstrate Organisational Skills
Since you'll be managing reservations and ensuring everything runs smoothly, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks and manage your time effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.