At a Glance
- Tasks: Become a trusted partner, manage key accounts, and co-create success plans with clients.
- Company: AdviserPlus, a leader in HR software and advisory services.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team focused on client success and collaboration.
- Why this job: Influence HR strategies and make a real impact on enterprise employers.
- Qualifications: Experience in customer success and strong understanding of HR practices.
The predicted salary is between 50000 - 60000 £ per year.
AdviserPlus is seeking an experienced Customer Success Manager to become a trusted strategic partner to enterprise employers across outsourced Employee Relations, HR software and advisory services. You will influence HR conversations, understand client priorities and co-create success plans that align people strategy with business objectives.
In this remote-first role, you'll manage key accounts, lead service reviews, collaborate with Sales, Product and PS, and actively identify upsell opportunities.
Strategic Enterprise HR Success Manager (Remote) in Manchester employer: AdviserPlus
AdviserPlus is an exceptional employer that prioritises employee growth and development, offering a remote-first work culture that fosters collaboration and innovation. With a focus on strategic partnerships and client success, employees are empowered to influence HR conversations and align people strategies with business objectives, making every day meaningful and rewarding. The company also provides comprehensive support and resources, ensuring that team members thrive in their roles while enjoying the flexibility of remote work.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Enterprise HR Success Manager (Remote) in Manchester
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at AdviserPlus!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at AdviserPlus.
We think you need these skills to ace Strategic Enterprise HR Success Manager (Remote) in Manchester
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at AdviserPlus. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to AdviserPlus and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at AdviserPlus. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to AdviserPlus's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at AdviserPlus
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with AdviserPlus.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at AdviserPlus will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact AdviserPlus and how you would contribute to adapting HR strategies.