At a Glance
- Tasks: Manage financial records, support the Home Manager, and ensure smooth operations.
- Company: Join Advinia, a leading care provider with a focus on resident wellbeing.
- Benefits: Competitive pay, flexible pay options, professional training, and career progression.
- Why this job: Make a difference in residents' lives while developing your skills in a supportive environment.
- Qualifications: Confident, organised, and skilled in Microsoft Office with great communication abilities.
- Other info: Be part of a dedicated team in a fulfilling role that values your contributions.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Our B Happie theme guides everything we do, aiming to create an environment where residents and staff feel valued, respected and happy. We promote three key pillars which keep our residents feeling connected, relaxed and safe. For staff, we help to make them feel fulfilled, recognised and have purpose.
Responsibilities
- Maintain accurate and complete financial records of the home in line with Company Policies and Procedures, using both computer and manual systems as required.
- Prepare and issue regular reports within prescribed timescales.
- To process receipts of monies against resident\’s accounts and maintain accurate records.
- Prepare and submit relevant resident\’s financial information to the Finance Department to ensure that invoices are produced accurately and promptly.
- Ensure continuity of payroll.
- Maintain staff attendance records and ensure rotas accurately reflect hours worked.
- Maintain complete files for both residents and staff in line with Advinia\’s policies and procedures.
- Provide administration and secretarial support to the Home Manager e.g., typing, filing, dealing within correspondence etc. in line with prescribed timescales.
- Operate and maintain office equipment such as the fax, photocopier and computers calling in external assistance where required.
- To answer the telephone, respond to queries from residents and visitors and to re-direct enquiries in a friendly and efficient manner.
- To maintain stationary stocks, including forms that are used on a regular basis.
- Where required, to order and maintain records of staff uniform and badges.
- To follow processes, and flow charts, as provided by Head Office and ensuring timely communication in respect of invoices.
- Ensure that Caresys/Resourcelink is fully optimised to ensure that all relevant information is captured, including (but not exclusive to) new enquiries, new starters, resident move in and out and fee changes.
- Prepare for new move ins ensuring that the relevant people are advised of any preparations required.
- In the absence of a receptionist in the home the following duties will be required – Meet and greet visitors, answering, and transferring calls, keep the reception area tidy and carry out general receptionist duties. Be responsible for general HR duties. Controlling the end to end progress of Recruitment process. Onboarding new colleagues, obtaining right to work and references according to Safer Recruitment Policy, creating their candidate files, applying for DBS/PVG checks
Qualifications and Skills
- Confident, outward-going personality with a sales orientated approach to assist the viewing process
- Microsoft Word, Excel and PowerPoint Literate
- Excellent written and verbal communication skills.
- Highly organised
- Ability to manage own time, prioritising work appropriately and working on their own initiative to drive referrals and improve occupancy
- Professional appearance
- Able to work to tight deadlines
- Attention to detail
About Advinia and Benefits
Advinia has been providing high quality, person-centred care, specialised for older people and focusing on resident wellbeing for over 25 years. We operate 36 Care Homes across the UK and each is led by a team of experienced and dedicated care professionals who are committed to always prioritising the individual needs of Residents.
- Competitive pay rates
- Flexible pay through Wagestream
- Employment Assistant programme, including face to face counselling
- Paid Family Leave
- Professional training and ongoing career progression
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Care Home Administrator employer: Advinia Health Care
Contact Detail:
Advinia Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, check out Advinia's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their happy environment.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can contribute to maintaining accurate records and supporting the Home Manager, as these are key aspects of the role.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A smart appearance shows that you respect the opportunity and are serious about joining the team at Advinia.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Care Home Administrator
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our B Happie theme.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Focus on how your background fits the responsibilities listed in the job description, especially around administration and financial record-keeping.
Be Clear and Concise: Keep your writing clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. Remember, we appreciate attention to detail!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Advinia Health Care
✨Know the Company Culture
Before your interview, take some time to understand Advinia's B Happie theme. This will help you align your answers with their values of creating a happy and fulfilling environment for both residents and staff. Show that you appreciate their focus on connection, relaxation, and safety.
✨Demonstrate Your Organisational Skills
As a Care Home Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed financial records or maintained staff attendance. Highlight your ability to prioritise tasks and meet deadlines, as this will resonate well with the interviewers.
✨Showcase Your Communication Skills
Excellent written and verbal communication skills are crucial for this role. During the interview, practice clear and concise responses. You might even want to prepare a few questions to ask them about their communication processes, showing your proactive approach to ensuring smooth operations.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as managing payroll or dealing with resident queries. Think through these scenarios in advance and be ready to discuss your thought process and the steps you would take to resolve any issues effectively.