At a Glance
- Tasks: Provide essential admin support for training, manage systems, and ensure smooth delivery of programmes.
- Company: Join Advice NI, a charity dedicated to improving lives in Northern Ireland.
- Benefits: Competitive salary, generous leave, hybrid working, and access to training.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real impact in a meaningful role while growing your skills in a supportive environment.
- Qualifications: Experience in administration, data management, and familiarity with training systems required.
The predicted salary is between 26421 - 28770 £ per year.
Overview
Training Administrator (Operations & Systems) – Advice NI, Belfast, Northern Ireland, United Kingdom. Full-time, permanent, 35 hours per week.
Responsibilities
- Provide essential administrative support to the Training Function, acting as the first point of contact for all enquiries.
- Oversee email enquiries, organise facilities and logistics for programmes, monitor uptake, and maintain accurate training records.
- Manage training systems, providing technical support and troubleshooting where required.
- Support quality assurance processes, monitor training evaluations, liaise with colleagues on feedback, and work closely with tutors and learners to ensure a high standard of service.
- Support Finance with training invoice information.
- Monitor and update the training section of the Advice NI website.
- Contribute to the annual Training Needs Analysis and training communications.
- Assist with the implementation of operational and strategic plans.
- Assist with quality checks, compliance monitoring, and complaint handling.
About You / Qualifications
- Proven experience of working in administration, ideally within a training, education, or learning environment.
- Experience in data entry, data analysis and maintaining detailed administrative records.
- Experience of managing a Learning Management System (LMS), Customer Relationship Management (CRM) System, Content Management System, or similar systems.
- Demonstrable experience of working with multiple stakeholders.
- Problem-solving skills and the ability to adapt to emerging issues in a fast-paced environment.
- Excellent written and verbal communication skills.
- Familiarity with data protection legislation (including GDPR) and confidentiality requirements.
- Respect for diversity, equality, and inclusion.
- Flexible and adaptable to changing priorities and technologies.
- Minimum of a Level 3 qualification (or equivalent) in ICT, Business Administration, Education/Training or a related field.
- To be organised, proactive, adaptable, and people-focused with the ability to thrive under pressure and build great relationships.
- Other titles for this role may include Training Support Administrator, Learning and Development Administrator, Training Co-ordinator, Education Administrator, or Programme Support Administrator.
Benefits
- Salary of £26,421 - £28,770 per annum, depending on experience
- Generous annual leave entitlement
- Employee Assistance Programme
- Advice NI Social Committee events
- Access to Advice NI training
About Advice NI
Advice NI is a registered charity that acts as a voice for the independent advice sector, supporting 65 members across Northern Ireland. We offer a range of award-winning training schemes, quality standards, and social policy support, campaigning to improve the lives of people in Northern Ireland. Advice NI also provides services directly to the public in the areas of welfare, immigration, money and debt and digital inclusion programmes.
Additional information
Webrecruit and Advice NI are equal opportunities employers, value diversity and are committed to providing equal employment opportunities for all employees and applicants for employment.
Training Administrator (Operations & Systems) in Belfast employer: Advice NI
Advice NI is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With a competitive salary, generous annual leave, and access to extensive training opportunities, you will thrive in a role that not only allows you to develop your skills but also contributes to meaningful social change in Northern Ireland. Join us in making a difference while enjoying the benefits of hybrid working and a strong community spirit within our dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Training Administrator (Operations & Systems) in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the training and education sector. We all know someone who knows someone, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for those interviews! Research Advice NI and its training programmes. We want to see your passion for the role, so think about how your skills can contribute to their mission.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with Learning Management Systems or CRM systems, make sure to highlight that. We love seeing candidates who can hit the ground running!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Advice NI.
We think you need these skills to ace Training Administrator (Operations & Systems) in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative experience, especially in training or education, to show us you're the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how your previous roles have prepared you for the responsibilities of a Training Administrator.
Showcase Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and concise. Avoid jargon and keep it professional yet friendly, just like we do at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Advice NI
✨Know Your Stuff
Make sure you understand the role of a Training Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing training systems and supporting quality assurance processes. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in administration, particularly in a training or education context. Highlight your skills in data entry, managing systems, and working with multiple stakeholders. This will help the interviewers see how your background aligns with their needs.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training programmes, and how they measure success in this role. This shows that you're not just looking for any job, but that you're keen on contributing to their mission and culture.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Advice NI values diversity and inclusion, so being authentic will help you connect with the interviewers. Show them your proactive and people-focused attitude, and they'll see you as a great fit for their team.
