At a Glance
- Tasks: Support individuals in expressing their views and navigating benefit applications face-to-face.
- Company: Leading Scottish charity dedicated to providing free, impartial advice.
- Benefits: Enjoy a 4-day work week, 30.5 days annual leave, and professional development opportunities.
- Other info: Flexible working options with travel across your allocated area.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in community support or advocacy is a plus; training provided.
The predicted salary is between 28056 - 28056 £ per year.
About Us
Advice Direct Scotland is a leading Scottish charity delivering free, practical, and impartial advice to the people of Scotland on issues including consumer rights, debt, and energy. We are a forward-thinking organisation with a strong digital infrastructure and a commitment to supporting both our staff and the communities we serve.
We are looking for dedicated Advocates to join our In-Person Advocacy team, helping people across Scotland engage with individuals who need support to express their views, understand information and talk through decisions. As an In-Person Advocate, you will meet customers face-to-face in community settings and in their own homes. You will provide one-to-one advocacy to help people prepare for and take part in benefit applications, redeterminations, and appeals, ensuring that they feel confident, informed, and empowered every step of the way. You will also be responsible for completing forms, taking minutes, producing reports and keeping comprehensive case notes. In addition to being in the community, the roles will be office or home based for administration depending on geographical location, but there will be a requirement for travel across your allocated area. A full driving licence and access to your own transport are essential.
About you
- Believes everyone has the right to be heard and treated with dignity and respect.
- Has experience supporting people through advice, welfare, social care, or community-based roles.
- Can communicate clearly, build trust, and work sensitively with people facing challenging circumstances.
- Is organised, self-motivated, and comfortable working independently.
- Is willing to learn and gain a qualification in independent advocacy (if not already held).
- Has a good standard of written English.
- Good IT skills.
- Experience in advocacy is an advantage but not required. Full training and professional development will be provided.
What you’ll do
- Provide independent advocacy to people accessing Social Security Scotland services.
- Help customers understand processes, make informed choices, and express their views.
- Support individuals to prepare for meetings, assessments, and appeals.
- Represent their wishes and ensure their rights are respected at every stage.
- Keep clear, accurate records in line with service standards and data protection requirements.
What We Offer:
- 4 Day working week.
- A supportive, forward-thinking working environment.
- 30.5 days annual leave.
- Employer pension contributions.
- Opportunities for personal and professional development.
Equality and inclusion
We’re proud to be a Disability Confident Employer and we welcome applications from all backgrounds and communities. If you require adjustments or alternative ways to apply, please let us know — we’re happy to help.
Salary: £28,056.17 per annum (full-time equivalent). For part-time roles, salary will be calculated on a pro rata basis.
To Apply
Please apply by attaching a tailored covering letter and your CV via the s1jobs “Apply” button. In your covering letter, clearly state which local authority area(s) you wish to work in.
Advocates (In Person) in Stirling employer: Advice Direct Scotland
Advice Direct Scotland is an excellent employer that prioritises employee wellbeing and work-life balance, offering 30.5 days of annual leave alongside a competitive salary. The supportive work culture fosters personal and professional growth, making it an ideal place for those looking to make a meaningful impact in their community while developing their careers. Join us in creating a positive workplace where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Advocates (In Person) in Stirling
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Advice Direct Scotland.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Advice Direct Scotland.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Advice Direct Scotland.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Advice Direct Scotland. Apply directly through us to stand out!
We think you need these skills to ace Advocates (In Person) in Stirling
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Advice Direct Scotland. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Advocates (In Person), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Advice Direct Scotland
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Advice Direct Scotland. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
