At a Glance
- Tasks: Coordinate office operations and provide a welcoming reception service.
- Company: Join Advice Direct Scotland, a modern and purpose-driven organisation.
- Benefits: Enjoy a competitive salary, excellent work-life balance, and generous leave.
- Other info: Be part of a collaborative culture that values diversity and inclusion.
- Why this job: Make a real impact on staff and visitor experiences in a supportive team.
- Qualifications: Organised, proactive, and experienced in office administration.
The predicted salary is between 22293 - 22293 € per year.
We are looking for an organised, professional, and proactive Business & Administration Executive to join our Business Services team. This is a varied and hands-on role that plays a key part in the smooth day-to-day running of our office environment. You will act as the central point of coordination for reception, office administration, facilities support, and workplace operations, helping to create a safe, welcoming, and well-organised workplace for staff and visitors.
No two days are the same in this role. From managing front-of-house reception and coordinating office facilities to supporting meetings, maintaining workplace systems, and assisting with employee wellbeing initiatives, you will be at the heart of keeping the organisation running efficiently.
About us
Advice Direct Scotland (ADS) is Scotland’s national advice service, providing free, practical, and impartial advice to people across Scotland on issues including consumer rights, energy, debt, housing, and more. Our mission is simple: to ensure that everyone in Scotland has access to the support they need, when they need it. We are a modern, digital-first, omni-channel organisation, delivering advice and support through telephone, webchat, email, SMS, social media, and self-service digital tools. This innovative model allows us to reach people in the way that suits them best, ensuring accessibility, speed and impact.
What we offer
- Salary of £22,293 per annum
- 31.25 hours over a 4 day working week
- 30.5 days annual leave (38 days pro rata), enabling excellent work–life balance
- 8% employer pension contribution
- Life Insurance for added peace of mind
- Cycle to work scheme
- EAP and Wellbeing Support
- Fresh Fruit and snacks
- Company events
- Company Sick pay
- Reward and benefit programmes
What you'll be doing
- Providing a professional and welcoming front-of-house reception service
- Acting as the first point of contact for visitors, contractors, and office enquiries
- Supporting the smooth day-to-day running of office operations
- Coordinating office facilities, supplies, and workplace services
- Managing office systems including access fobs, attendance systems, and workplace records
- Supporting meetings, room bookings, and administrative tasks
- Assisting with workplace wellbeing and employee engagement activities
- Supporting health & safety procedures including Fire Marshal and First Aider responsibilities
- Working closely with colleagues, managers, and external contractors to maintain high workplace standards
What we are looking for?
- Highly organised with excellent attention to detail
- Professional, approachable, and reliable
- Comfortable managing multiple tasks and priorities
- Confident communicating with staff, visitors, and external suppliers
- Proactive and able to use initiative to resolve day-to-day issues
- Experienced in office administration, reception, or workplace support environments
- Comfortable using Microsoft Office systems and administrative software
Why join us?
This is an opportunity to join a supportive and purpose-driven organisation where your role will have a direct impact on the day-to-day experience of staff and visitors. You will be part of a collaborative team environment and play an important role in helping maintain a positive, organised, and professional workplace culture. If you enjoy variety, organisation, and being at the centre of workplace operations, we would love to hear from you.
Equality and inclusion
We’re proud to be a Disability Confident Employer and we welcome applications from all backgrounds and communities. If you require adjustments or alternative ways to apply, please let us know, we’re happy to help.
How to Apply
Please submit your CV and a covering letter detailing your relevant experience and what you would bring to the role.
Office Administrator employer: Advice Direct Scotland
At Advice Direct Scotland, we pride ourselves on being a supportive and purpose-driven employer, offering a collaborative work environment where your contributions directly enhance the experience of both staff and visitors. With a strong focus on employee wellbeing, we provide generous benefits such as a four-day working week, extensive annual leave, and a commitment to professional growth, making us an excellent choice for those seeking meaningful and rewarding employment in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Office Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their mission and values, especially since we at StudySmarter value a supportive and purpose-driven environment. This will help you stand out as a candidate who truly gets us!
✨Tip Number 3
Practice common interview questions and tailor your answers to highlight your organisational skills and proactive nature. Show us how you can manage multiple tasks and keep everything running smoothly – that’s what we love to see!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to a well-organised workplace.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Administrator role. Highlight your organisational skills and any relevant experience in office administration or reception work. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed multiple tasks or improved workplace operations in the past. We love a good story!
Show Off Your Communication Skills:Since you'll be the first point of contact for visitors and staff, it's crucial to demonstrate your communication skills. In your application, mention any experiences where you've effectively communicated with diverse groups. We value approachability and professionalism!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Advice Direct Scotland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the key responsibilities mentioned in the job description, like managing reception and coordinating office facilities. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or improved workplace efficiency. Be ready to discuss specific tools or methods you used to stay organised and how they benefited your previous employers.
✨Practice Your Communication Skills
As a central point of contact, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face in the role, such as handling visitor inquiries or coordinating with external suppliers.
✨Demonstrate Your Proactivity
Employers love candidates who take initiative. Think of instances where you identified a problem and took steps to resolve it without being asked. Share these stories during your interview to show that you can be proactive in maintaining a smooth office environment.
