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- Tasks: Manage and assess complaints about advertisements while ensuring consumer protection.
- Company: Regulatory body dedicated to upholding advertising standards.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Engage in meaningful work that makes a real difference for consumers.
- Qualifications: Strong communication, research, analytical skills, and a commitment to customer service.
- Other info: Collaborative environment with a focus on teamwork and problem-solving.
The predicted salary is between 28800 - 48000 £ per year.
A regulatory body for advertising standards is looking for a Complaints Executive to manage and assess complaints regarding various advertisements. This role requires excellent communication skills, research and analytical capabilities, and the ability to negotiate solutions. Candidates must demonstrate a commitment to customer service and collaboration. The position offers a hybrid working model, engaging in meaningful work that protects consumers from misleading advertisements.
Hybrid Advertising Standards Investigator (Complaints) in London employer: Advertising Standards Authority
Contact Detail:
Advertising Standards Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Advertising Standards Investigator (Complaints) in London
✨Tip Number 1
Network like a pro! Reach out to people in the advertising industry, especially those who work in regulatory bodies. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. Practice explaining complex complaints clearly and concisely, as this will be key in your role as a Complaints Executive.
✨Tip Number 3
Show off your research skills! Be ready to discuss recent advertising cases or trends during interviews. This demonstrates your commitment to staying informed and your analytical capabilities.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that hybrid role, and applying directly shows your enthusiasm for the position.
We think you need these skills to ace Hybrid Advertising Standards Investigator (Complaints) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and experience in handling complaints. We want to see how you’ve tackled similar challenges before, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about protecting consumers and how your skills align with the role. We love a good story, so share yours!
Showcase Your Research Skills: In your application, mention any relevant research or analytical work you've done. We’re looking for candidates who can dig deep and assess complaints effectively, so let us know how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Advertising Standards Authority
✨Know Your Stuff
Make sure you understand the advertising standards and regulations relevant to the role. Brush up on recent cases or complaints that have made headlines. This will show your commitment to the field and help you answer questions confidently.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. You might be asked to explain how you would handle a specific complaint, so think about your approach and be ready to discuss it in detail.
✨Demonstrate Your Analytical Skills
Prepare to showcase your research and analytical capabilities. You could be given a hypothetical scenario during the interview, so think about how you would assess a complaint and what factors you would consider in your analysis.
✨Emphasise Collaboration
This position values teamwork, so be ready to share examples of how you've successfully collaborated with others in the past. Highlight any experiences where you negotiated solutions or worked towards a common goal, as this will resonate well with the interviewers.
