Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and assess complaints about advertisements while ensuring consumer protection.
- Company: Regulatory body dedicated to upholding advertising standards.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Engage in meaningful work that makes a real difference for consumers.
- Qualifications: Strong communication, research, analytical skills, and a commitment to customer service.
- Other info: Collaborative environment with a focus on teamwork and problem-solving.
The predicted salary is between 28800 - 43200 £ per year.
A regulatory body for advertising standards is looking for a Complaints Executive to manage and assess complaints regarding various advertisements. This role requires excellent communication skills, research and analytical capabilities, and the ability to negotiate solutions. Candidates must demonstrate a commitment to customer service and collaboration. The position offers a hybrid working model, engaging in meaningful work that protects consumers from misleading advertisements.
Hybrid Advertising Standards Investigator (Complaints) employer: Advertising Standards Authority
Contact Detail:
Advertising Standards Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Advertising Standards Investigator (Complaints)
✨Tip Number 1
Network like a pro! Reach out to folks in the advertising industry, especially those who work in regulatory bodies. A friendly chat can open doors and give you insights that might just land you that Complaints Executive role.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. Practice explaining complex complaints clearly and concisely. Remember, it’s all about showing how you can negotiate solutions effectively!
✨Tip Number 3
Show off your research skills! Familiarise yourself with current advertising standards and recent complaints cases. This will not only impress interviewers but also demonstrate your commitment to protecting consumers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, it’s a great way to show your enthusiasm for joining our team.
We think you need these skills to ace Hybrid Advertising Standards Investigator (Complaints)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and experience in handling complaints. We want to see how you’ve tackled similar challenges before, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about protecting consumers and how your background makes you a perfect fit for the role. Let us see your personality!
Showcase Your Research Skills: In your application, mention any relevant research or analytical work you've done. We love candidates who can dig deep and find solutions, so share those experiences with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Advertising Standards Authority
✨Know Your Stuff
Familiarise yourself with the advertising standards and regulations relevant to the role. Brush up on recent cases or complaints that have made headlines, as this shows your commitment to understanding the industry and its challenges.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated in previous roles, especially in resolving conflicts or negotiating solutions. Practising clear and concise responses will help you convey your thoughts confidently during the interview.
✨Demonstrate Analytical Thinking
Be ready to discuss how you approach problem-solving and analysis. Consider preparing a case study or example where you assessed a situation, gathered data, and made a recommendation based on your findings.
✨Emphasise Teamwork and Customer Service
Highlight your experience in collaborative environments and your dedication to customer service. Share specific instances where you worked with others to resolve complaints or improve processes, showcasing your ability to work well in a team.
