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- Tasks: Join Derby City Council as a Call Handler Responder, assisting vulnerable individuals in emergency situations.
- Company: Derby City Council is dedicated to supporting its employees and the community.
- Benefits: Enjoy a supportive work environment with full training provided and opportunities for career development.
- Why this job: Make a real difference in people's lives while gaining valuable experience in care and support.
- Qualifications: Must have 6 months of experience in care, a UK driving license, and access to a vehicle.
- Other info: This role requires flexibility with shift patterns, including weekends and bank holidays.
The predicted salary is between 24000 - 36000 £ per year.
PLEASE DO NOT APPLY IF YOU REQUIRE A SPONSORSHIP ** ** MUST BE ABLE TO DRIVE AND HAVE ACCESS TO OWN VEHICLE ** We are currently looking for 1 DAYTIME Call Handler Responder to join our client, Derby City Council. We are looking for a Call Handler Responder with a minimum of 6 months experience in the UK within Care or Support work with the elderly who are looking to develop their professional career within a Local Authority environment. Main Responsibilities * Work a 24/7 rotational shift pattern covering days, afternoons evenings and nights on a rota basis including weekends and bank holidays 365 days of the year and be required to work an alternative shift patterns as and when the needs of the business require, this may be at short notice * Responding to emergency situations including lifting uninjured customers using specialist equipment provided. (Full training provided) * Carrying out safe and well checks to support vulnerable people living in the community. * Installing and maintaining emergency call equipment in customer’s homes * To recognise and identify the general care needs of service users and, when appropriate make referrals to appropriate partner agencies including voluntary and statutory agencies, falls service and safeguarding where it is felt that a customer is in need of additional support which can’t be wholly met by the Carelink provision * To accurately record and input details on the call handling system for each service user of all scheduled visits and actions taken by the Telecare Support Officer Requirements * Minimum 6 months experience in a care or support setting with elderly patients * Full UK License and access to own car (international license accepted if it isnt due to run out soon) * Eligibility to work in the UK The Client This Local Authority is committed to supporting their employees throughout their employment. If you are successful, you’ll be joining a great team and be part of a high performing local authority who are passionate about ensuring you receive the right support to help you achieve your full potential
Call Handler Responder - DAYS ONLY employer: Adversa Recruitment
Contact Detail:
Adversa Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Handler Responder - DAYS ONLY
✨Tip Number 1
Make sure to highlight your experience in care or support work, especially with the elderly. This role requires a minimum of 6 months in a similar setting, so be ready to discuss specific situations where you provided care.
✨Tip Number 2
Since this position involves responding to emergency situations, think about examples from your past work where you had to act quickly and effectively. Being able to demonstrate your ability to handle pressure will set you apart.
✨Tip Number 3
Driving is essential for this role, so ensure you have your full UK driving license and access to a vehicle. Be prepared to discuss your driving experience and how it relates to your ability to respond to calls efficiently.
✨Tip Number 4
Familiarize yourself with the local authority's services and values. Showing that you understand their commitment to supporting employees and the community can help you connect with the interviewers and demonstrate your enthusiasm for the role.
We think you need these skills to ace Call Handler Responder - DAYS ONLY
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your minimum 6 months of experience in care or support work with the elderly. Use specific examples that demonstrate your skills and how they relate to the responsibilities of a Call Handler Responder.
Showcase Your Driving Skills: Since having a full UK driving license and access to your own vehicle is a requirement, mention this clearly in your application. If you have experience driving in a professional capacity, include that as well.
Demonstrate Your Commitment: Express your enthusiasm for working in a Local Authority environment and your commitment to supporting vulnerable people. This can be done through a strong motivation letter that aligns with the values of Derby City Council.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adversa Recruitment
✨Show Your Experience
Make sure to highlight your minimum 6 months of experience in care or support work with the elderly. Share specific examples of situations where you provided assistance or support, as this will demonstrate your capability and understanding of the role.
✨Demonstrate Your Problem-Solving Skills
Since the job involves responding to emergency situations, be prepared to discuss how you've handled challenging scenarios in the past. Think of examples where you had to think on your feet and make quick decisions to ensure the safety and well-being of others.
✨Familiarize Yourself with the Role
Read up on the responsibilities of a Call Handler Responder, especially regarding emergency call equipment and safe and well checks. Showing that you understand the specifics of the job will impress the interviewers and show your genuine interest.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, training opportunities, and the support provided by the Local Authority. This not only shows your enthusiasm for the position but also helps you gauge if the environment is the right fit for you.
