At a Glance
- Tasks: Lead a fun team, ensuring smooth operations and exceptional guest experiences.
- Company: Adventure Leisure, a vibrant company focused on creating memorable moments.
- Benefits: Supportive culture, career development, and the chance to make a real impact.
- Other info: Inclusive environment welcoming diverse backgrounds and experiences.
- Why this job: Join a growing business and help create unforgettable experiences for guests.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 24518 - 29966 £ per year.
30 Hours Per Week
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
About the role
Ready to lead a team where fun comes first?
At Adventure Leisure, our purpose is simple: to create space to play and be together.
We're looking for an enthusiastic and motivated Duty Manager to join the team at Mulligans Guildford, our flagship venue, helping us deliver outstanding guest experiences in a fun, safe and welcoming environment.
As Duty Manager, you'll take the lead during your shifts, supporting and developing the team while ensuring the venue runs smoothly.
From delivering exceptional customer service and maintaining high operational standards to driving sales and promoting our flagship venue within the local community, no two days will be the same.
What you'll bring
- Experience leading and motivating a customer-facing team.
- Previous venue, leisure or hospitality management experience.
- A hands-on, positive approach with great organisational and communication skills.
- A passion for delivering exceptional guest experiences.
- Confidence in managing day-to-day operations, health & safety and team performance.
Why join Adventure Leisure?
- Play a key role at Mulligans Guildford, our flagship venue.
- Be part of a growing business with exciting brands and ambitious plans.
- Work in a supportive, inclusive culture built on Fun, Ambition, Collaboration and Trust.
- Opportunities to learn, develop and progress your career.
- Help create memorable experiences that bring people together.
We welcome applications from people of all backgrounds, experiences and identities.
If you're excited about this opportunity but don't meet every requirement, we'd still love to hear from you.
We are committed to providing reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to succeed.
Bring your energy, lead with confidence, and join us in creating unforgettable experiences at our flagship Mulligans Guildford venue. xiskglj Apply today!
Duty Manager in Guildford employer: Adventure
Adventure Leisure is an exceptional employer that prioritises employee growth and development, offering a vibrant work culture where teamwork and creativity thrive. Located in the heart of Norwich, our venue provides unique opportunities to engage with guests and enhance their experiences, all while enjoying competitive benefits and a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Guildford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Adventure. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Adventure
Don't be shy about reaching out to Adventure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Guildford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Adventure and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Adventure
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
