Job Description Adventure Leisure isn't just another leisure operator; we are a powerhouse in the UK entertainment scene, driven by our Purpose: to create space to play and be together. With iconic brands like Mulligans and Bunkers, we are redefining fun for people of all ages, backgrounds and abilities, creating experiences that genuinely bring everyone together. \Working closely with the General Manager, you will champion exceptional guest experiences, ensuring every visit feels memorable and every moment exceeds expectations. Alongside this, you will confidently promote our retail, food and beverage offerings, helping to drive revenue while keeping a strong focus on elevating the guest journey as a whole. \You will support, develop and empower team members to flourish, creating an environment that's fun, positive and high-performing. By nurturing talent and building confidence, you will help cultivate a team that is motivated, engaged and consistently outstanding. \n With your determination, ambition and commitment to excellence, you will help guide all aspects of the venue, ensuring Adventure Leisure stands out as the area's go-to family-centric leisure destination, a place guests love to visit and a team is proud to represent. \n Keep abreast of changes in the hospitality/leisure market in which the location operates and use this knowledge to identify opportunities for all areas. \n Ability to open and close the location without supervision, completing all mandatory and required checklists, reporting issues/concerns/hazards where necessary to ensure zero defects and maximum operational ability. \n Support management with the care and maintenance of all assets, inventory, and resources of the location. \n Assist the management in implementing Health and Safety procedures that comply with up-to-date legislation, ensure they are clearly communicated, effectively monitored, and regularly reviewed. \n Deputise for the General / Assistant General Manager as required. \n \n People \n \n People Management - ensure all team members are performing to their optimum ability, recognising and rewarding high and exceptional performance and performance managing under or poor performers. \n Regular, relevant and timely communication across the teams to ensure full understanding and transparency of company objectives and performance. \Comprehensive note taking at interview stage to reflect the candidate response. n Ensure direct reports receive performance support utilising the structure and process provided by the company. \
Locations
Supervisor - Duty Manager (Permanent) in Camberley, Surrey employer: Adventure
Adventure Leisure is an exceptional employer that prioritises employee growth and development, offering a vibrant work culture where teamwork and creativity thrive. Located in the heart of Norwich, our venue provides unique opportunities to engage with guests and enhance their experiences, all while enjoying competitive benefits and a supportive environment that values your contributions.
