At a Glance
- Tasks: Lead a dynamic team to enhance guest experience and drive revenue.
- Company: Join Mulligans Guildford, part of the exciting Adventure Leisure family.
- Benefits: Competitive salary up to £38,235 and full-time hours with career growth.
- Other info: Full-time role with a vibrant team atmosphere.
- Why this job: Shape the sales culture and make a real impact on guest satisfaction.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
Mulligans Guildford, part of Adventure Leisure, is seeking an Assistant General Manager to lead the venue’s commercial, operational and people performance.
You will drive revenue, maintain guest experience and coach a busy team to deliver exceptional service.
Based at Mulligans Guildford, this full-time, permanent role involves 45 hours per week, with salary up to £38,235.
You’ll report to the General Manager and shape the sales culture while upholding safety and quality standards.
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Assistant GM — Guest Experience & Revenue Lead in Aldershot employer: Adventure Leisure
Adventure Leisure is an exceptional employer that prioritises a vibrant work culture where fun, ambition, collaboration, and trust are at the forefront. As the General Manager in Guildford, you will not only lead a passionate team but also have access to continuous professional development opportunities, ensuring your growth aligns with the company's commitment to innovation and memorable experiences. With a focus on community engagement and a supportive environment, this role offers a unique chance to make a meaningful impact while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant GM — Guest Experience & Revenue Lead in Aldershot
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Adventure Leisure. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Adventure Leisure
Don't be shy about reaching out to Adventure Leisure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant GM — Guest Experience & Revenue Lead in Aldershot
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Adventure Leisure and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Adventure Leisure
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
