Duties
- Provide receptionist duty for the department including but not limited to greeting patients and visitor, handling phone calls, managing incoming and outgoing communication
- Maintains patients record, booking appointment and coordinate patient from arrival
- Provide general clerical support in procurement, internal communication and department operation
- Prepare census and condition reports accurately in a timely basis
- Maintain strict patient confidentiality and ensure safe work practice of the department
Requirement
- DSE graduate or equivalent
- Relevant working experience in hospital or clinic is preferred
- Able to speak fluent Cantonese, Mandarin and English is essential. Knowledge of other language is an advantage
- Proficient in MS Office and Chinese Word Processing
- Good customer service and telephone manner
- Fast and accurate typist
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Patient Service Representative (Full-time) Outpatient department in Doncaster employer: Adventist Health Hong Kong
Adventist Health Hong Kong is an exceptional employer that prioritises a supportive work culture and employee development. With a focus on health and wellness, staff members enjoy comprehensive training opportunities and a collaborative environment that fosters personal and professional growth. Located in a vibrant community, employees benefit from a dynamic workplace that values customer service and quality care.
Contact Details:
Adventist Health Hong Kong Recruitment Team
