At a Glance
- Tasks: Answer calls, assist patients, and manage registrations in a fast-paced environment.
- Company: Join AdventHealth, a community-focused organisation dedicated to uplifting others.
- Benefits: Enjoy medical, dental, vision insurance, paid time off, and career development from day one.
- Other info: Flexible full-time schedule with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while growing your skills in healthcare.
- Qualifications: High school diploma and 3+ years of customer service experience required.
The predicted salary is between 15 - 24 £ per hour.
Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
- Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
- Paid Time Off from Day One
- 403-B Retirement Plan
- 4 Weeks 100% Paid Parental Leave
- Career Development
- Whole Person Well-being Resources
- Mental Health Resources and Support
- Pet Benefits
Schedule: Full time
Shift: Day-Weekend (United States of America)
Address: 4757 The Grove Dr
City: Windermere
State: Florida
Postal Code: 34786
Job Description:
Schedule: Full Time
Shift: Requires full availability weekdays 730am-8pm & weekends 730am-5pm
Location: Will provide support to clinics between Windermere, Winter Garden, Ocoee, & surrounding areas. Mileage support is provided.
Answers telephone, responds to patient questions and concerns to ensure prompt, accurate resolution is achieved. Handles various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Handles “release of information” requests for patients, referring offices, other medical facilities, attorneys, and insurance companies. Verifies insurance eligibility and determines accurate up‑front collection amount. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Participates in departmental performance improvement initiatives. Other duties as assigned.
Knowledge, Skills, and Abilities:
- Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements.
- Ability to operate a computer, copier, fax, and scanner.
- Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds.
- Ability to request and collect co-pays and outstanding balances.
- Must have highly developed social and communication skills.
- Excellent judgment and the ability to stay calm and level‑headed in difficult situations.
- Proficiency in word processing/typing.
- Strong customer service skills.
Education:
High School Grad or Equiv [Required]
Work Experience:
3+ customer service experience [Required]
Computer experience [Required]
Relevant experience, preferably in hospital or hospitality industry [Required]
Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677
Pay Range: $15.46 - $24.73
Background Screening Requirement (Florida Law): Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Float Front Desk Concierge in Windermere employer: AdventHealth
AdventHealth is an exceptional employer that prioritises the well-being of its employees and their families, offering comprehensive benefits from day one, including medical, dental, and vision insurance, as well as generous paid parental leave. The supportive work culture fosters professional growth and spiritual development, allowing team members to thrive while contributing to a mission-driven community dedicated to uplifting others in body, mind, and spirit. Located in Winter Haven, Florida, this role provides unique opportunities for career advancement and personal fulfilment within a collaborative environment focused on whole-person care.
StudySmarter Expert Advice🤫
We think this is how you could land Float Front Desk Concierge in Windermere
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AdventHealth. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AdventHealth
Don't be shy about reaching out to AdventHealth directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Float Front Desk Concierge in Windermere
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AdventHealth and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AdventHealth
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
