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- Tasks: Drive global partnerships and support strategic account plans for top-tier clients.
- Company: Advantage Smollan delivers innovative sales and marketing solutions globally.
- Benefits: Enjoy competitive salary, performance bonuses, 24-29 days leave, and exciting perks.
- Why this job: Join a collaborative, diverse team and showcase your skills on a global stage.
- Qualifications: Experience in client-facing roles, strong communication, and project management skills required.
- Other info: Hybrid work model with opportunities for mentorship and career growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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Permanent | Full Time
Hours: Monday to Friday, 35 hours per week
Client Engagement Manager (Global)
Permanent | Full Time
Hours: Monday to Friday, 35 hours per week
Location: Farringdon, London EC1R 3AU (Hybrid – 3 days a week in the Office)
As part of our Global Client Programme within FMCG & Retail sectors, we’re hiring a Client Engagement Manager with a global remit to join Smollans\’ Enterprise Client Team. You will be instrumental in driving a collegiate global partnership with one of our Top 10 Tier 1 Clients. A highly visible role; you’ll work alongside our senior executive to ensure commercial activity and shape account success.
What You’ll Do;
- Support the development and execution of strategic account plans for our Tier 1 key enterprise clients
- Build polished, insightful decks and presentations for QBR\’s that land with impact and earn trust
- Collaborate across commercial, client facing and operational teams to align on client priorities
- Track client performance, satisfaction and proactively identify opportunities and risks
- Contribute to RFPs, commercial negotiations, and renewal processes
- Stay on top of industry trends, competitor moves, and client business changes
- Utilise multi-source data, teasing out insights, and translating them into compelling narratives, generating useable insights to drive client success
- Work with internal and external stakeholders to ensure client success
Skills & Experience You’ll Bring
- Experience in a an operational or client-facing environment within Field Marketing or FMCG
- Exposure to multi-national global clients with a keen interest in building networks
- Clear communication – written, verbal, internal and client-facing
- Organised – able to manage multiple moving parts, deadlines, and people without dropping balls. This is critical. Project management in Agile is our ideal as we work in an a true Agile model for customer and business success
- Commercial mindset and an eye for detail
- PowerPoint/Slides is key for us. You know how to structure the narrative, story-tell and design presentation slides (think structure and impact)
- Tech Savvy: AI tool experience, CRM platforms. Solid grasp of Excel/Google Sheets (pivots, formulas, data tidy-up)
What’s In It For You
- Access to C-suite discussions and enterprise strategy and global stakeholders
- Structured learning, mentorship, and a pathway to senior account management roles
- Work in a collaborative, international environment that values ideas and initiative
- Competitive salary, performance bonus
- 24 days annual leave (increasing to 29 days a year) + bank holidays
- Exciting perks: Pension (4%), Life Insurance, Electric Vehicle Scheme, Medicash, Gymflex, Perkbox, and Taste Card
- A supportive, inclusive environment with opportunities to grow and innovate
You are ready to showcase your client success at a global level with a business that will take you further. If this sounds like your next career chapter – we’d love to hear from you.
Eligibility: Only candidates eligible to work in the UK without visa sponsorship should apply.
More about us…
Advantage Smollan is a global provider of outsourced sales and marketing solutions for the world’s most successful brand owners and retailers. Leveraging its global structure, the company consistently creates and delivers industry-leading commerce solutions, enabling its customers to sell and market more effectively.
Founded in 2015, Advantage Smollan is the result of a strategic international partnership between Advantage Solutions (based in the US and listed on Nasdaq) and Global Smollan Holdings (based in South Africa). It comprises a closely integrated network of market-leading portfolio companies based predominantly in the UK and Europe.
The staff at Advantage Smollan contribute to and benefit from a highly collegiate, supportive and diverse culture. The company places people at the centre of everything it does, creating an extraordinary experience for its staff, customers and other business partners.
For more information on Advantage Smollan, please visit www.advantagesmollan.com . For more information on Advantage Solutions and Smollan, please visit www.advantagesolutions.net and www.smollan.com , respectively.
We are committed to ensuring we have an open, safe and accepting workplace that enables all our colleagues to be themselves and thrive at work. Whilst we wouldn’t claim to be perfect, we are constantly improving how we support and promote diversity within our business and our communities. So If you want to join a company that will accept you for being you, then look no further and apply today.
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Mid-Senior level
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Client Account Manager employer: Advantage Smollan
Contact Detail:
Advantage Smollan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Network with professionals in the FMCG and retail sectors. Attend industry events or webinars to connect with potential colleagues and clients, which can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends in client engagement and account management. Being knowledgeable about current market dynamics will help you engage in meaningful conversations during interviews.
✨Tip Number 3
Practice your presentation skills, especially in creating impactful PowerPoint decks. Since this role requires polished presentations, being able to demonstrate your storytelling ability will set you apart.
✨Tip Number 4
Showcase your project management experience, particularly in Agile environments. Be prepared to discuss specific examples of how you've successfully managed multiple projects and stakeholders simultaneously.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client engagement and account management. Use keywords from the job description, such as 'strategic account plans' and 'client performance', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that align with the responsibilities listed, like building presentations or collaborating with teams, to show you understand what the job entails.
Showcase Your Skills: Highlight your skills in communication, project management, and data analysis. Provide examples of how you've successfully managed multiple projects or used tools like PowerPoint and Excel to drive client success.
Proofread and Edit: Before submitting your application, carefully proofread your documents. Check for any spelling or grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail.
How to prepare for a job interview at Advantage Smollan
✨Research the Company
Before your interview, take some time to understand Advantage Smollan's mission, values, and recent projects. This will help you tailor your responses and show genuine interest in the company.
✨Prepare Your Success Stories
Think of specific examples from your past experiences that demonstrate your skills in client engagement, project management, and collaboration. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Master the Presentation Skills
Since the role involves creating impactful presentations, practice your PowerPoint skills. Be ready to discuss how you would structure a presentation for a QBR and what key insights you would include.
✨Showcase Your Tech Savviness
Be prepared to discuss your experience with AI tools, CRM platforms, and data analysis. Highlight how you've used technology to enhance client relationships or improve processes in previous roles.
