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- Tasks: Manage client cases from start to finish, ensuring timely and accurate service delivery.
- Company: Established professional services supplier with a supportive team culture.
- Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a real difference in client satisfaction.
- Qualifications: Strong communication skills and experience in a client-focused role.
- Other info: Perfect for organised individuals who thrive in a collaborative environment.
The predicted salary is between 25000 - 35000 £ per year.
Salary: £25,000 plus benefits
Location: Glasgow
Working Pattern: Hybrid Working Pattern
Are you a confident communicator who thrives in a busy, client or customer-focused environment? Do you enjoy taking ownership of cases and seeing them through from start to finish? Our client, a well-established professional services supplier, based in Glasgow, is seeking an enthusiastic Client Case Co-ordinator to join their growing team. This is an excellent opportunity for someone who is organised and proactive. You’ll be surrounded by a supportive team that values initiative, attention to detail, and a positive approach.
Key Responsibilities
- Managing and organising client-related tasks to ensure accurate and timely service delivery
- Preparing cost information and producing invoices with a high level of accuracy
- Monitoring payments and providing clear updates and supporting documentation to clients
- Working collaboratively with colleagues to meet deadlines and maintain accurate records
- Taking ownership of tasks to ensure urgent or last-minute requests are completed efficiently
- Supporting regular billing cycles and ensuring work is completed within agreed timeframes
- Processing adjustments and refunds in line with procedures
- Communicating clearly with clients regarding deadlines, next steps, and potential outcomes
- Keeping up to date with procedural changes and applying them correctly in day-to-day work
- Updating records accurately in response to instructions and new information
- Issuing confirmations and documentation to clients once tasks are completed
About You
To succeed in this role, you’ll need to bring focus, organisational skills, and a client-first mindset. Essential skills and attributes include:
- Strong written and verbal communication skills with a professional telephone manner.
- A proven track record from a similar administration/customer or client-focused role
- Highly organised, able to manage multiple projects and meet deadlines.
- Confident with Microsoft Office (particularly Excel, Word, and PowerPoint).
- Numerate, detail-oriented, and quality-focused.
- Friendly, self-motivated, and eager to learn.
- A true team player who enjoys collaborating and contributing to shared success.
Apply now with your CV to be considered for this exciting opportunity.
Client Case Co-Ordinator in Glasgow employer: Advantage Resourcing UK Ltd
Contact Detail:
Advantage Resourcing UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Case Co-Ordinator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Client Case Co-ordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by practising common questions related to client management and organisation. We suggest role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your skills! Bring examples of how you've managed client cases or organised tasks in previous roles. This will help you stand out and demonstrate that you’re the perfect fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team!
We think you need these skills to ace Client Case Co-Ordinator in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Case Co-ordinator role. Highlight your organisational skills and any relevant client-focused experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've taken ownership of tasks in the past and how you thrive in busy environments.
Show Off Your Communication Skills: Since strong communication is key for this role, ensure your written application is clear and professional. Use a friendly tone but keep it polished – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Advantage Resourcing UK Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Client Case Co-ordinator. Familiarise yourself with the key tasks mentioned in the job description, like managing client-related tasks and preparing invoices. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is essential for this position, practice articulating your thoughts clearly and confidently. Prepare examples from your past experiences where you effectively communicated with clients or colleagues. This will highlight your ability to thrive in a busy, client-focused environment.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple projects and meet deadlines. You could share specific tools or methods you use to stay organised, such as task lists or project management software. This will reassure the interviewer that you can handle the demands of the role efficiently.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your enthusiasm and helps you determine if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
