At a Glance
- Tasks: Assist in the print room, manage customer queries, and ensure smooth project delivery.
- Company: A friendly, fast-paced local print business with a supportive team.
- Benefits: Full training provided, dynamic work environment, and opportunities for growth.
- Other info: Ideal for those who enjoy a hands-on role and working with a fun team.
- Why this job: Join a vibrant team and enhance your customer service skills while working on exciting projects.
- Qualifications: Strong organisational skills, customer-focused, and proficient in Microsoft Office.
The predicted salary is between 22000 - 26000 £ per year.
We are a friendly, fast-paced local print business looking for a proactive and organised Print Room Assistant to join our team. This is a varied and hands-on role ideal for someone who enjoys delivering great customer service including responding to in-person clients, incoming telephone calls, and emails. You will also be accountable for quoting, booking and invoicing projects. You will play an important role in ensuring all jobs are processed smoothly, customers receive excellent service and projects are delivered accurately and on time.
Our ideal candidate will be a proficient administrator, preferably with print experience, self-motivated, and capable of prioritising tasks with minimal supervision. They will be proactive, organised and adaptable, capable of managing multiple tasks while supporting various business functions. Full training will be provided.
Key Responsibilities- Deliver excellent customer service by phone, email and in-person queries
- Manage the company email account, respond to all inbound enquiries and take necessary actions
- Prepare accurate quotes, process bookings and manage job tracking
- Raise and manage invoices on QuickBooks
- Co-ordinate print jobs, ensuring all required materials and artwork are provided
- Arrange deliveries via Couriers and Royal Mail portals
- Take and process payments securely
- Other duties may include ordering supplies
- Support production with printing and finishing where required
- Highly organised with strong time management skills
- Confident communicator with customer-focused approach
- Proficient in Microsoft Office (Word and Excel) and PDF software
- Strong attention to detail and accuracy
- Ability to prioritise workload and work independently
- Collaborative team player with positive attitude
- Sense of humour
- Must be willing to work with office dogs
- Previous experience in print or graphic design
- Working knowledge of QuickBooks
- Experience in print booking or workflow systems
Print Room Assistant in Bracknell employer: Advantage PrintRoom Ltd
Join our vibrant and supportive print business where your contributions truly matter. As a Print Room Assistant, you'll enjoy a dynamic work environment that values customer service and teamwork, with opportunities for personal growth through comprehensive training. Located in a friendly community, we offer a unique workplace culture that embraces creativity and collaboration, making it an excellent choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Print Room Assistant in Bracknell
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the print business. Understand their services, values, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your organisational skills! Bring along a portfolio or examples of how you've managed multiple tasks in previous roles. This could be anything from project management tools to spreadsheets you've created. It’ll demonstrate your ability to juggle responsibilities like a pro!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision. Plus, it shows you’re proactive, which is exactly what they’re looking for!
We think you need these skills to ace Print Room Assistant in Bracknell
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any experience you have in delivering excellent customer service. We want to see how you've handled queries, both in person and over the phone, so share those stories!
Be Organised and Proactive:Since this role is all about managing multiple tasks, let us know how you stay organised. Share examples of how you've prioritised your workload and tackled challenges head-on in previous roles.
Get Familiar with QuickBooks:If you've got experience with QuickBooks or similar invoicing systems, shout about it! If not, don’t worry—just show us your willingness to learn and adapt to new software.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Print Room Assistant role. We can’t wait to hear from you!
How to prepare for a job interview at Advantage PrintRoom Ltd
✨Know Your Print Basics
Brush up on your print knowledge before the interview. Familiarise yourself with common printing terms and processes, as well as any specific software mentioned in the job description, like QuickBooks. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you handled difficult situations or went above and beyond for a client. This role is all about great service, so make sure to highlight your experience in this area.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. You might want to share specific tools or methods you use to stay organised, especially if you've worked in fast-paced environments before. This will help them see you as a self-motivated candidate who can handle multiple responsibilities.
✨Bring a Positive Attitude
A sense of humour and a positive attitude can go a long way in an interview. Be yourself and let your personality shine through. Remember, they’re looking for someone who fits into their friendly team, so don’t be afraid to show your enthusiasm for the role!
