Operations Administrator in London

Advantage NRG is a trusted, established supplier to major utility contractors throughout the UK, specialising in high-voltage transmission systems (steel towers and wood poles). Our expertise covers construction, refurbishment, upgrading, re-wiring, and dismantling projects.

Operational Excellence

Success is driven by our highly efficient, self-sufficient field teams (typically 4-7 personnel). These teams are fully equipped, expertly managed, and consist of trained, competent, and network-authorised Chargehands and Linesmen. We ensure safety and operational excellence by supplying all necessary tools, certified fall arrest equipment, and experienced supervision. We are committed to collaborating with clients to deliver every project safely, on time, to specification, and to the high-quality standards expected of a sector leader.

Strategic Direction

Vision: To be the preferred supplier of choice for skilled electrical transmission and distribution resources in the utility sector across the UK and Europe.

Mission: To achieve our vision by actively listening to and fulfilling customer needs, providing exceptional technical expertise, customer service, and dedicated support in strict compliance with all requirements.

Aim: To consistently deliver all work safely, efficiently, and to the required quality standards.

Guiding Principles: Integrity, mutual respect, proactive support, and an unyielding focus on achieving tangible results.

Due to sustained success, growth, and increasing operational demands, we are offering a pivotal opportunity for an Operations Administrator to join our dedicated Office Administration Team. This is a critical, office-based role, perfect for an individual looking to start or build a career in a dynamic, fast-paced, and highly supportive professional environment. The successful candidate will provide the essential administrative and logistical backbone for the company, ensuring the smooth and efficient running of all key office functions and directly assisting with day-to-day operations.

What We Offer & Key Details

• Location: Foxhole Rd Chorley PR71NY
• Hours: Full-time, 35 Hours per week. Monday to Friday, 8:30 am to 4:00 pm.
• Salary: £21,200 - £23,500 per annum, commensurate with relevant experience and qualifications.
• Employee Benefits: Company Pension Contribution, Cycle to Work Scheme, On-Site Parking availability, Regular Company Events designed to foster team cohesion, A welcoming, supportive, and great team environment.

Career Development: We view our employees as our greatest asset. Talent development is openly encouraged, forming a fundamental part of our company culture. We have a robust policy of recruiting from within for all progression and promotion opportunities, ensuring a clear and attractive long-term career journey with Advantage-NRG.

Key Responsibilities

• Administrative Support & Data Management: Executing essential day-to-day duties such as precise filing, comprehensive document management (physical and digital), and accurate data entry across various systems.
• Office Communications: Answering and managing all incoming phone calls professionally and efficiently, acting as the primary initial point of contact.
• Operational Inventory: Assisting with the essential tasks of Personal Protective Equipment (PPE) and tool picking, alongside maintaining accurate stock-control records for operational assets.
• Record Keeping & Compliance: Diligently maintaining and updating records within company software systems, ensuring all digital and physical files are accurate, current, and fully compliant with internal and external standards.
• Team & Management Assistance: Providing direct administrative assistance to the core Office Team and the wider Management Team as required.
• Absence & Leave Coverage: Providing seamless administrative coverage for various departments during staff absences and annual leave.
• Purchasing: Purchase office supplies and consumables, monitor stock levels and place orders as required.
• Training & Competency Management: Support the Operations Support Manager with booking external training and managing authorisations. Support the Operations Team by booking mandatory e-learning courses for site and office staff through relevant platforms. Maintain accurate information of site and office staff competencies, including the creation and updating of competency profiles and carrying out weekly checks and updates on Skillko.
• Fleet Support: Assist the Fleet Department with the on-hire and off-hiring of vehicles. Maintain accurate records of driving documentation on relevant systems; including driving declarations, driving licences, IDPs, and legalities to drive in the United Kingdom.
• Accommodation Support: Support the Payroll Processor with hotel and accommodation bookings for site-based and office employees, ensuring arrangements meet individual needs and project requirements, while maintaining the best rate. Maintain accurate and up-to-date records of all accommodation bookings. Regularly review booking records to ensure all employees have confirmed accommodation for the full duration of their required stay.
• Other Key Duties: Maintain accurate records of equipment, including phone allocations, replacements, and returns. Assist with arranging internal meetings and company events, including room bookings, scheduling, attendee coordination, and refreshments where required. Process audits related to site-staff; including gang, harness, supervisor inspections. Provide payroll support during annual leave periods using Nextra. Provide support to the Operations Team with PPE. Assist with the Advantage NRG Academy. Create and schedule engaging posts highlighting fleet activities, achievements, and key milestones. Assist with any other tasks as and when needed.

Note: The dynamic and responsive nature of the utility contracting business means the role may also encompass additional duties and responsibilities as deemed reasonable and necessary by management.

The Ideal Candidate Profile

We are actively seeking a highly motivated applicant who brings an enthusiastic and proactive approach. We recruit individuals who clearly demonstrate high levels of enthusiasm and a robust work ethic, alongside a core requirement for a demonstrable openness and commitment to continuous professional development and personal growth.

Essential Experience and Skills:

• Experience: A minimum of 1 to 2 years of proven, hands-on experience working successfully in a professional administrative role.
• Organisational Excellence: Exceptional organisational and time-management skills, demonstrating the critical ability to effectively prioritise a varied workload and manage multiple tasks simultaneously.
• Data Proficiency: Excellent, fast, and accurate data entry skills are paramount.
• Communication: Outstanding written and verbal communication skills for effective interaction with internal personnel (field teams and management) and external stakeholders (clients, suppliers).
• Proactivity & Initiative: Clear evidence of a proactive, 'can-do' attitude, coupled with the ability to take initiative and solve problems independently.
• Teamwork: A true team player with the ability to integrate smoothly and contribute positively to the office environment.
• Attention to Detail: A consistently high level of accuracy and meticulous attention to detail in all tasks performed.
• Software Proficiency: Demonstrable proficiency in using Google Workspace (Docs, Sheets, Gmail) or similar common office productivity suites.
• Resilience: The ability to maintain composure, accuracy, and efficiency while working well under pressure, especially during busy operational periods.
• Licence: Full UK Driving Licence preferred, given the potential for site visits or office relocation.

Desirable Skills and Qualifications:

• Education: GCSE or equivalent qualifications (preferred).
• Commutability: The ability to reliably commute to the Chorley location.