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- Tasks: Coordinate care schedules and support Care Professionals in delivering exceptional services.
- Company: Join CCH Group, the UK's largest and most trusted care provider.
- Benefits: Competitive salary, career growth opportunities, and recognition for outstanding contributions.
- Why this job: Make a real difference in your community and help transform lives.
- Qualifications: Strong attention to detail, time management, and problem-solving skills required.
- Other info: Be part of a supportive team with a mission to ensure no one feels forgotten.
The predicted salary is between 22800 - 34200 ÂŁ per year.
Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community. At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations.
Location: Brighton & Hove BN3 7GS
Salary: ÂŁ28,500
Monday - Friday 9am - 5pm with additional on call on a rota basis
Job Description
What you’ll do
- Rota Management
- Schedule weekly care visits promptly to ensure continuity for clients and Care Professionals.
- Deploy new Care Professionals to clients within two weeks of hire.
- Create and manage monthly rotas in advance to minimise agency use and provide clear communication.
- Ensure rota changes are communicated by Thursday of the prior week.
- Manage guaranteed hours contracts to prevent unnecessary top‑up payments.
- Oversee annual leave requests to maintain service continuity.
- Maintain close contact with Care Professionals through calls and regular meetings.
- Schedule refresher training to meet CQC and contractual requirements.
- Collaborate with Recruitment to advertise vacancies and source candidates to support branch growth.
- Escalate care delivery concerns to the Business Manager and Clinical Care Manager.
- Monitor ECM to track visit timings and durations, addressing any issues.
- Accurately code cancelled hours and maintain digital records for invoicing compliance.
- Report Care Professional absences for absence management.
- Provide thorough handovers for the Out of Hours team.
- Ensure shift reconciliation for accurate payroll processing.
What We Offer:
- Career Growth: Leadership opportunities with a trusted sector leader.
- Support: Access to top experts and innovative systems.
- Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month.
Qualifications
- Excellent attention to detail
- Excellent time management and communication skills
- A true problem solver and able to think outside of the box
- Self‑motivated, responsible and able to act on your initiative.
- To be organised and flexible
- NVQ/QCF Care at Level 3 or be willing to work towards this qualification
- Be prepared to undertake other training that would benefit you in the role.
Additional Information
Who We Are: At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.
Our Values:
- COMMUNITY: Stronger together, building a thriving culture.
- COURAGE: Boldly shaping a better future.
- HEART: Passionate and dedicated—what we do matters.
Ready to Make a Difference? Apply today and help transform lives in your community. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.
Care Coordinator in Hove employer: Advantage Healthcare
Contact Detail:
Advantage Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Hove
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. Research companies like CCH Group and reach out directly. Express your interest in working with them and ask if they have any upcoming opportunities.
✨Tip Number 3
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you’ve demonstrated problem-solving skills or effective communication. We want to see how you can bring your unique experience to the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at CCH Group and making a difference in the community.
We think you need these skills to ace Care Coordinator in Hove
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering exceptional care shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences that highlight this.
Tailor Your CV: Make sure your CV is tailored to the Care Coordinator role. Highlight your attention to detail, time management skills, and any experience with rota management or care services. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, just like we expect from our Care Coordinators!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at CCH Group.
How to prepare for a job interview at Advantage Healthcare
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Coordinator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around rota management and communication with Care Professionals. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
As a Care Coordinator, you'll need to think on your feet. Prepare examples from your past experiences where you've successfully solved problems or managed unexpected situations. This will demonstrate your ability to handle the challenges that come with the role and highlight your proactive approach.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you maintain contact with Care Professionals and manage their schedules. You might even want to share specific strategies you've used in the past to ensure clear communication and service continuity, as this aligns perfectly with what CCH Group values.
✨Align with Their Values
CCH Group places a strong emphasis on community, courage, and heart. During your interview, weave these values into your responses. Share stories that reflect your passion for care and how you've contributed to building a supportive environment in previous roles. This will resonate well with the interviewers and show that you're a great cultural fit.
