Client Manager

Client Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage care packages and ensure high-quality service for clients.
  • Company: Join a supportive team at City & County Healthcare Group.
  • Benefits: Enjoy 22 days holiday, discounts, and wellbeing resources.
  • Why this job: Make a real difference in people's lives while growing your career.
  • Qualifications: Strong communication skills and a passion for person-centred care.
  • Other info: Access to training and career development opportunities.

The predicted salary is between 36000 - 60000 £ per year.

As a Client Manager, you will be responsible for developing a portfolio of care packages that promote person centred care and a safeguard approach. You will take ownership of the case loads contributing to the forecasting and delivery of budgets and financial KPIs. You will have direct and regular contact with our clients along with their care staff to effectively review and establish that the quality of care is to a high and expected standard.

Development and Career

We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You'll have the support to develop your career, either within your region or the wider City & County Healthcare Group. We'll also empower you to feel proud of the impactful and meaningful work that you do. We'll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.

Benefits

  • 22 Days Holiday (increasing to 25 days after 3 year's service) plus bank holidays
  • Occupational Maternity Pay & Adoption Pay
  • Occupational Paternity Pay
  • Death in Service Payment
  • Occupational Sick Pay subject to terms and conditions and qualifying period

Client Manager employer: Advantage Healthcare

City & County Healthcare Group is an exceptional employer that prioritises the well-being and professional growth of its employees. As a Client Manager, you will benefit from comprehensive training, career development opportunities, and a supportive work culture that values meaningful contributions to client care. Located in a dynamic environment, we offer a competitive benefits package, including generous holiday allowances and discounts at major retailers, making it a rewarding place to build your career.
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Contact Detail:

Advantage Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections we make, the better our chances of landing that Client Manager role.

✨Tip Number 2

Prepare for interviews by researching the company and understanding their values. We want to show that we’re not just a good fit for the role, but also for the team and culture.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help us articulate our experience and skills confidently.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.

We think you need these skills to ace Client Manager

Client Relationship Management
Budget Forecasting
Financial KPI Management
Person Centred Care
Quality Assurance
Communication Skills
Coaching and Mentoring
Self-Directed Learning
Care Package Development
Problem-Solving Skills
Team Collaboration
Adaptability
Attention to Detail

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in developing care packages and managing budgets, as this will show us you understand what we're looking for.

Showcase Your Communication Skills: Since you'll be in direct contact with clients and care staff, it's crucial to demonstrate your communication skills. Use examples in your application that showcase how you've effectively communicated in previous roles.

Highlight Your Commitment to Quality Care: We want to see your passion for person-centred care! Include any relevant experiences or achievements that reflect your dedication to maintaining high standards in care delivery.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.

How to prepare for a job interview at Advantage Healthcare

✨Know Your Care Packages

Familiarise yourself with different types of care packages and how they promote person-centred care. Be ready to discuss how you would tailor these packages to meet individual client needs during the interview.

✨Understand Financial KPIs

Brush up on financial key performance indicators relevant to the role. Prepare examples of how you've managed budgets or contributed to financial forecasting in previous roles, as this will show your capability in handling the financial aspects of the position.

✨Showcase Your Communication Skills

As a Client Manager, you'll be in regular contact with clients and care staff. Think of specific instances where your communication skills made a difference in resolving issues or improving care quality, and be ready to share these stories.

✨Emphasise Continuous Learning

Highlight your commitment to professional development. Mention any relevant courses or qualifications you've pursued and express enthusiasm for the training opportunities offered by the company, showing that you're eager to grow within the role.

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