At a Glance
- Tasks: Support quality care services and enhance the well-being of individuals in West Yorkshire.
- Company: Join the largest care company in the UK with a supportive community.
- Benefits: Flexible hours, paid training, 28 days leave, and exclusive staff discounts.
- Other info: Enjoy local work opportunities and career progression in a rewarding environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Compassionate attitude and willingness to learn; no experience necessary.
The predicted salary is between 36000 - 60000 £ per year.
At CCH Group, we are more than just a care provider. We are a supportive community with a proud history of raising standards in care since 2009. Today, we are the largest care company in the United Kingdom, with more than 260 locations and 14,000 care professionals delivering 1.5 million hours of care every month.
Location: West Yorkshire (Huddersfield, Kirklees, Bradford)
Hours: Full Time
Comfort Call (CCH) is in search of a caring and empathetic Quality Officer to provide dedicated support to the local people of West Yorkshire. As a Quality Officer you will support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care professionals.
Your responsibilities will include:
- Planning – Working with Care Coordinators to support the planning of realistic, effective care worker rotas, with due regard for the particular needs of the individual and the particular skills and attributes of the worker.
- Reviews – Carrying out regular reviews of individual services, including repeated and renewed needs and risk assessments.
- Participate – Participate as required in multi-disciplinary review of service users' needs.
- Shadow - Shadow new care workers in the field to ensure their competence.
- Observation – Carry out the on-site observation and evaluation of care worker practice as part of routine supervision, in response to particular performance concerns, or as otherwise directed.
The successful Quality Officer will be expected to spend the majority of their working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work.
If you're ready to embark on a rewarding journey where every interaction counts, join us in creating a warm and supportive environment with our clients.
Qualifications
What you'll bring to the team?
- Experience in carrying out initial risk and needs assessments in respect of individual service users, either in the service user's home or, where required, in other settings such as hospitals or residential/nursing homes.
- Experience of working in partnership with service users, their family, carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support.
- Demonstrates a sincere interest in working with our specific client group.
- Successfully passed DBS screening.
- Patience, compassion & a positive attitude at all times.
- Demonstrate eagerness to engage in vocational training programs, continually enhancing skills and knowledge.
- Display initiative and autonomy.
Additional Information
What's in it for you?
- Enhanced occupational maternity and adoption pay.
- Enhanced occupational paternity pay entitlement.
- Death in Service Payment.
- Benefits and Well-being Platform.
- 28 days annual leave (pro rata).
- Cycle to work scheme.
- Refer a friend scheme – earn £300 per referral!
- Blue Light Card eligibility – exclusive staff discounts at big brands for you.
- Flexible hours, part and full time available.
- Local work and paid mileage.
- Paid training – online and face to face.
- Self-development – progression opportunities.
- Access to our in-house app.
- Work for the largest care company in the UK!
- No experience necessary.
- Book an interview at a time and date to suit you!
Quality Officer in Bradford employer: Advantage Healthcare
At CCH Group, we pride ourselves on being more than just a care provider; we are a supportive community dedicated to raising standards in care. As the largest care company in the UK, we offer our Quality Officers a rewarding work environment in West Yorkshire, complete with flexible hours, comprehensive training, and numerous opportunities for personal and professional growth. Join us to make a meaningful impact in the lives of those we serve while enjoying competitive benefits and a culture that values compassion and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Officer in Bradford
✨Tip Number 1
Network like a pro! Reach out to current employees at CCH Group on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Quality Officer role.
✨Tip Number 2
Prepare for your interview by brushing up on your knowledge of care standards and practices. We want to see that you’re genuinely interested in enhancing the well-being of service users, so be ready to share your thoughts on quality care.
✨Tip Number 3
Showcase your soft skills! As a Quality Officer, empathy and communication are key. During interviews, give examples of how you've successfully worked with others to improve care services or resolve issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our supportive community at CCH Group.
We think you need these skills to ace Quality Officer in Bradford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Quality Officer role. Highlight your experience in care assessments and working with service users, as this will show us you understand what we're looking for.
Show Your Passion:We want to see your genuine interest in caring for others. Share any personal experiences or motivations that drive you to work in this field. It helps us connect with you on a deeper level!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Advantage Healthcare
✨Know Your Stuff
Before the interview, make sure you understand the role of a Quality Officer at CCH Group. Familiarise yourself with their values and the specific responsibilities mentioned in the job description. This will help you demonstrate your genuine interest and how your experience aligns with their needs.
✨Showcase Your Empathy
As a Quality Officer, empathy is key. Prepare examples from your past experiences where you've shown compassion and understanding towards service users or colleagues. This will highlight your suitability for a role that requires a caring approach.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how they measure the quality of care. This shows you're engaged and serious about the position.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. This will help ease any nerves and ensure you present yourself as the competent and proactive candidate they’re looking for.
