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For Companies At a Glance
- Tasks: Lead a branch to deliver outstanding complex care services and drive business growth.
- Company: Join the largest care company in the UK, transforming the industry with innovative tech.
- Benefits: Enjoy 25 days holiday, wellbeing resources, and discounts at over 40 retailers.
- Why this job: Make a real impact in the care sector while developing your leadership skills.
- Qualifications: Experience in managing care services and leading teams is essential.
- Other info: Be part of a dynamic team with excellent career opportunities and support for professional development.
The predicted salary is between 36000 - 60000 £ per year.
What You'll Do
- Lead & Grow the Business
- Manage your branch as a successful and profitable business unit
- Drive branch growth through strong commissioner and private client relationships
- Identify and convert new complex care opportunities
- Work alongside Service Development and Care Service Managers to onboard new packages safely
- Monitor KPIs, budgets, and performance targets
- Contribute to strategic planning and market positioning
- Maintain strong local market awareness and competitor insight
- Ensure high-quality, person-centred complex care services
- Oversee robust care assessments, risk management and service planning
- Ensure services meet regulatory, contractual and internal standards
- Work collaboratively with Clinical Nurse Managers and audit teams
- Protect clients through strong safeguarding and risk mitigation
- Oversee rota management, on-call planning and contingency arrangements
- Ensure accurate service documentation and compliance
- Inspire and lead your branch team to deliver excellence
- Take full line management responsibility for recruitment, performance and development
- Ensure safe recruitment practices and rigorous vetting
- Manage HR processes including supervision, absence, disciplinaries and grievances
- Identify training needs and support professional development
- Promote equality, inclusion and anti-discriminatory practice
- Maintain full regulatory compliance (including Registered Manager requirements if applicable)
- Liaise confidently with regulators and commissioners
- Oversee complaints, incidents and continuous improvement plans
- Maintain structured records to evidence quality and compliance
- Ensure health & safety systems and risk assessments are embedded
You'll act as an ambassador, representing the branch with commissioners, healthcare professionals, regulators and partner agencies.
What you'll get
We'll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you:
- 25 Days Holiday + bank holidays and your birthday off, option to buy up to 5 extra days leave
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay
- Death in Service Payment
- Occupational Sick Pay
Qualifications
What You'll Need
Essential
- Strong understanding of complex care services and client needs
- Solid knowledge of statutory and regulatory frameworks
- Experience managing a care service or business unit
- Budget management and commercial awareness
- Experience leading and developing teams
- Understanding of safeguarding, risk assessment and health & safety
- Excellent written and spoken English
- Strong IT skills including Microsoft Office
- GCSE Maths & English (A–C or equivalent)
- NVQ/QCF Level 5 Diploma in Leadership for Health & Social Care (or equivalent)
- Full UK driving licence
- Enhanced DBS (or willingness to obtain)
Desirable
- Experience managing complex care services at scale
- Experience working with commissioners and tender processes
- Quality assurance and audit experience
- Managing recruitment, HR processes and performance management
- Project management experience
- Registered Manager status (where applicable)
Additional Information
Why choose us? We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey.
CCH Group is an Equal Opportunities Employer and part of the CCH Group.
Branch Manager Complex Care in Telford employer: Advantage Healthcare Limited
Contact Detail:
Advantage Healthcare Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager Complex Care in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the care industry and let them know you're on the lookout for a Branch Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to complex care services and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've inspired and developed teams in the past. Highlighting your ability to manage and motivate staff will resonate well with hiring managers looking for a strong Branch Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and want to be part of our mission to transform the care industry.
We think you need these skills to ace Branch Manager Complex Care in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Branch Manager role. Highlight your understanding of complex care services and any relevant management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading a team in complex care and how you can drive growth in our branch. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage budgets, lead teams, and ensure compliance. Numbers and examples speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and for you to stay updated on your progress!
How to prepare for a job interview at Advantage Healthcare Limited
✨Know Your Complex Care Inside Out
Make sure you have a solid understanding of complex care services and client needs. Brush up on statutory and regulatory frameworks relevant to the role, as this will show your commitment and expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you inspired your team or managed HR processes effectively, as these will highlight your suitability for the Branch Manager role.
✨Demonstrate Your Business Acumen
Be ready to discuss your experience with budget management and commercial awareness. Bring examples of how you've driven growth in previous roles, as this will resonate well with the interviewers looking for someone to manage their branch as a profitable business unit.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. You might want to ask about their approach to safeguarding or how they support professional development within the team.