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For Companies At a Glance
- Tasks: Drive revenue growth by retaining clients and identifying new opportunities.
- Company: Join a leading FMCG company with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and career development.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real impact in the grocery industry while building strong client relationships.
- Qualifications: 5+ years in client service or sales within the UK grocery sector.
The predicted salary is between 50000 - 70000 £ per year.
Discover an Exciting New Opportunity with Advantage
Experience & Background
- 5+ years’ experience in a senior sales, category management, customer marketing, retail trading or client service role within FMCG or grocery retail.
- Strong recent experience within the UK grocery industry is essential, gained either on the supplier or retailer side.
- Experience working within a market research, insight, consultancy or marketing services environment is desirable but not essential.
- Exposure to other retail, digital, wholesale or On – Trade channels is advantageous.
- High proficiency in Microsoft Excel, PowerPoint and Teams.
- Familiarity with Salesforce and modern analytics / AI tools (e.g. Microsoft Copilot, Tableau, ChatGPT) is beneficial but not required.
What Success Looks Like in This Role
- Revenue growth delivered through strong retention, upsell and new client acquisition across a defined portfolio.
- Consistent conversion of insight debriefs and workshops into incremental commercial opportunities.
- High levels of senior client engagement, advocacy and long – term partnership.
- Strong contribution to UK & Ireland business planning and pipeline development.
Key Responsibilities
- Achieve revenue growth goals by maximising client retention and identifying upsell and cross – sell opportunities through robust.
Senior Client Service Manager, UK in London employer: Advantage Group
Contact Detail:
Advantage Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Service Manager, UK in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the UK grocery industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent news, and how they operate in the FMCG space. We want you to walk in feeling confident and ready to show them why you’re the perfect fit for the Senior Client Service Manager role.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience and how it aligns with the job description. We suggest rehearsing with a friend or in front of a mirror. The more comfortable you are talking about your achievements, the better!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Senior Client Service Manager position!
We think you need these skills to ace Senior Client Service Manager, UK in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Client Service Manager role. Highlight your experience in the UK grocery industry and any relevant skills that match the job description. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your achievements in client service or sales, and don’t forget to mention your familiarity with tools like Excel and Salesforce.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Use numbers and metrics where possible to demonstrate your impact, like revenue growth or client retention rates. We love seeing quantifiable success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Advantage Group
✨Know Your Numbers
As a Senior Client Service Manager, you'll need to demonstrate your understanding of revenue growth and client retention. Brush up on key metrics from your previous roles and be ready to discuss how you've achieved targets in the past.
✨Showcase Your Industry Knowledge
With strong experience in the UK grocery industry being essential, make sure you’re up-to-date with current trends and challenges. Prepare examples of how you've navigated these in your previous roles to show your expertise.
✨Engage with Insight
Since converting insight into commercial opportunities is crucial, think of specific instances where your insights led to successful outcomes. Be prepared to discuss your approach to client workshops and how you’ve built long-term partnerships.
✨Tech Savvy is Key
Familiarity with tools like Salesforce and analytics software can set you apart. If you have experience with Microsoft Excel, PowerPoint, or any modern analytics tools, be ready to share how you've used them to enhance client service and drive results.