Advania-UK in London seeks a Senior Service Delivery Manager to oversee day-to-day client relationships and drive service excellence within a hybrid work model.
Responsibilities include developing SLAs, maintaining executive-level client relationships, and leading service design workshops with AI/ML capabilities to improve outcomes. ITIL certification and strong communication are essential.
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Senior Service Delivery Manager β Hybrid & AI-Driven employer: Advania UK
At Advania, we pride ourselves on being a people-centric tech company that fosters a collaborative and innovative work culture. As an Onsite Engineer in London, you will enjoy competitive salaries, comprehensive benefits, and the opportunity to grow your technical expertise while working closely with senior stakeholders in a dynamic environment. Our commitment to employee development and service excellence makes us an exceptional employer for those seeking meaningful and rewarding careers in IT support.