Advania UK is seeking a Service Desk Engineer for a dedicated onsite role in Stoke-on-Trent. You will support a specific client with face-to-face interactions, guided by an IT Manager and a senior engineer.
Responsibilities include diagnosing problems, guiding users through solutions across software, hardware and network areas, and maintaining client infrastructure documentation. Excellent communication and SLA-focused work ethic are essential.
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Onsite Service Desk Engineer - Client Support employer: Advania UK
At Advania, we pride ourselves on being a people-centric tech company that fosters a collaborative and innovative work culture. As an Onsite Engineer in London, you will enjoy competitive salaries, comprehensive benefits, and the opportunity to grow your technical expertise while working closely with senior stakeholders in a dynamic environment. Our commitment to employee development and service excellence makes us an exceptional employer for those seeking meaningful and rewarding careers in IT support.