Senior Service Delivery Manager in Manchester
Senior Service Delivery Manager

Senior Service Delivery Manager in Manchester

Manchester Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client relationships and ensure top-notch service delivery every day.
  • Company: Join a leading Managed Services team with a focus on excellence.
  • Benefits: Attractive salary, flexible working hours, and opportunities for growth.
  • Why this job: Be the key player in delivering exceptional service to our valued clients.
  • Qualifications: Proven experience in service delivery management and strong communication skills.
  • Other info: Fast-paced environment with plenty of room for career advancement.

The predicted salary is between 43200 - 72000 Β£ per year.

As an experienced Senior Service Delivery Manager within our Managed Services team, you will manage the day-to-day relationship with one of our key clients to ensure a high level of service delivery. Your role will involve working closely with the internal team.

Senior Service Delivery Manager in Manchester employer: Advania UK

As a Senior Service Delivery Manager with us, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. Our commitment to excellence is matched by our focus on work-life balance and innovative solutions, making this an ideal environment for professionals seeking meaningful and rewarding careers. Located in a vibrant area, we offer unique advantages such as flexible working arrangements and opportunities to engage in community initiatives.
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Contact Detail:

Advania UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Service Delivery Manager in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Senior Service Delivery Manager role. You never know who might have the inside scoop on an opportunity.

✨Tip Number 2

Prepare for those interviews! Research the company and its clients, especially if they align with your experience. We want you to showcase how your skills can elevate their service delivery.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on demonstrating your ability to manage client relationships and deliver exceptional service.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!

We think you need these skills to ace Senior Service Delivery Manager in Manchester

Client Relationship Management
Service Delivery Management
Team Leadership
Communication Skills
Problem-Solving Skills
Project Management
Stakeholder Engagement
Performance Monitoring
Process Improvement
Negotiation Skills
Technical Understanding
Adaptability
Time Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Service Delivery Manager role. Highlight your previous experience in managing client relationships and service delivery to show us you’re the right fit.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect candidate. Be specific about your achievements in service delivery management.

Showcase Relevant Experience: When filling out your application, don’t just list your job titles. Instead, describe your responsibilities and successes in previous roles, especially those that relate to managing client relationships and ensuring high service standards.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!

How to prepare for a job interview at Advania UK

✨Know Your Client Inside Out

Before the interview, research the key client you'll be managing. Understand their business model, challenges, and how your role as a Senior Service Delivery Manager can add value. This will show your potential employer that you're proactive and genuinely interested in the position.

✨Showcase Your Relationship Management Skills

Prepare examples from your past experiences where you've successfully managed client relationships. Highlight specific situations where you resolved conflicts or improved service delivery. This will demonstrate your capability to handle the day-to-day relationship with clients effectively.

✨Familiarise Yourself with Service Delivery Metrics

Brush up on key performance indicators (KPIs) relevant to service delivery management. Be ready to discuss how you’ve used metrics to drive improvements in service quality. This knowledge will reflect your expertise and readiness for the role.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's service delivery processes and client expectations. This not only shows your interest but also helps you gauge if the company aligns with your values and work style. Engaging in this way can set you apart from other candidates.

Senior Service Delivery Manager in Manchester
Advania UK
Location: Manchester

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