Customer Solutions Lead - AI in London

Customer Solutions Lead - AI in London

London Full-Time 70000 - 90000 £ / year (est.) Home office (partial)
Advania UK

At a Glance

  • Tasks: Lead AI solutions for enterprise customers and co-create innovative projects.
  • Company: Join Advania, a forward-thinking tech company with a focus on AI.
  • Benefits: Enjoy competitive salary, flexible hybrid working, and great company perks.
  • Other info: Collaborative environment with opportunities for professional growth.
  • Why this job: Be at the forefront of AI technology and make a real difference.
  • Qualifications: Experience in AI engineering or solution architecture is essential.

The predicted salary is between 70000 - 90000 £ per year.

As Customer Solutions Lead, you operate as one of two AI leads for the UK within the wider Advania Group ecosystem. You will be an ambassador for Advania's sovereign AI platform, translating business problems into AI solutions, co‑designing with customers, and collaborating with the central Customer Solutions team to architect and deliver outcomes that run on the shared platform.

We offer a competitive base salary and company benefits.

We support remote and flexible working in a hybrid policy that allows employees to balance office and home time. Each team decides on implementation details.

Responsibilities

  • Lead discovery and scoping with enterprise customers to identify high‑value sovereign AI use cases.
  • Co‑create AI solutions with customers through workshops, proofs of concept, and design sprints.
  • Act as the trusted technical and commercial AI advisor for key accounts in the country.
  • Manage customer expectations throughout solution delivery and ensure outcomes are measurable and documented.

Solution Architecture and Delivery

  • Design end‑to‑end AI solution architectures built on the sovereign AI platform.
  • Translate platform capabilities into client‑ready solutions tailored to vertical or functional contexts.
  • Lead or oversee AI engineering and delivery work for country customers, coordinating with central engineering as needed.
  • Contribute to and reuse the shared library of accelerators and solution blueprints, feeding local insights back to central.
  • Ensure all solutions adhere to Advania's Trusted AI standards, including data governance, privacy and model transparency.

Qualifications & Experience

  • Experience in solution architecture, AI engineering or technical consulting, ideally in an enterprise B2B context.
  • Demonstrable experience designing and delivering AI or data solutions for customers.
  • Background in NLP/LLM applications, AI‑enabled automation, predictive analytics or knowledge management systems.
  • Experience with cloud AI services such as Azure OpenAI, AWS Bedrock, Google Vertex AI or similar.
  • Track record of leading customer workshops and translating business requirements into technical designs.

Nice to Have

  • Prior exposure to sovereign cloud, data residency or regulated‑sector AI deployments.
  • Experience in one of Advania's key verticals: public sector, financial services, healthcare or manufacturing.
  • Existing network of enterprise customer relationships in the local market.
  • Familiarity with Microsoft Copilot ecosystem, Azure AI Foundry or similar platforms.
  • Familiarity with the NVIDIA AI Enterprise ecosystem, particularly NVIDIA Blueprints and NIMs.
  • Knowledge of Nordic or UK data protection regulations (GDPR, NIS2, DPA 2018).

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion, belief, ethnicity, gender identity, sexual orientation or any other protected characteristic. All offers will be subject to standard background checks.

Customer Solutions Lead - AI in London employer: Advania UK

Advania is an exceptional employer that champions innovation and collaboration, particularly in the realm of AI solutions. With a strong commitment to employee growth, we offer a hybrid working model that promotes work-life balance, alongside competitive salaries and benefits. Our inclusive work culture fosters creativity and empowers employees to co-create impactful solutions with enterprise customers, making it a rewarding environment for those looking to make a meaningful contribution in the tech industry.

Advania UK

Contact Details:

Advania UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Solutions Lead - AI in London

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Advania UK values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Advania UK might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

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Direct Apply to Advania UK

Let's not forget to apply directly through the Advania UK website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Customer Solutions Lead - AI in London

AI Solution Architecture
Customer Engagement
Co-Creation of AI Solutions
Technical Consulting
NLP/LLM Applications
AI Engineering
Predictive Analytics

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Advania UK.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Advania UK. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Advania UK

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

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Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.