Customer Solutions Lead - AI

Customer Solutions Lead - AI

Full-Time 70000 - 90000 £ / year (est.) Home office (partial)
Advania UK

At a Glance

  • Tasks: Lead AI solutions for enterprise customers and co-create innovative projects.
  • Company: Join Advania, a forward-thinking tech company with a focus on sovereign AI.
  • Benefits: Enjoy a competitive salary, hybrid working, and great company perks.
  • Other info: Work in a dynamic environment with opportunities for growth and learning.
  • Why this job: Be at the forefront of AI technology and make a real difference in businesses.
  • Qualifications: Experience in AI engineering or solution architecture, especially in B2B contexts.

The predicted salary is between 70000 - 90000 £ per year.

As Customer Solutions Lead, you operate as one of two AI leads for the UK operating within the wider ecosystem of the Advania Group. You will also be an ambassador for Advania's sovereign AI platform, translating business problems into AI solutions, co‑designing with customers, and working with the central Customer Solutions team to architect and deliver outcomes that run on the shared platform. The technology behind the sovereign AI platform is a locally hosted system that supports multiple users and uses NVIDIA AI Enterprise tools. It provides a wide range of AI features and acts as a smart gateway, connecting local large language models (LLMs) with cloud‑based frontier models when needed, and does not depend on larger hyperscaler AI services.

Salary & Benefits

We will offer a competitive base salary for this role, alongside the company benefits.

Hybrid Working

We recognise the benefits of remote and flexible working. We operate a hybrid working policy that allows employees to balance time in the office and from home. Each team decides how to implement this policy.

Responsibilities

  • Lead discovery and scoping with enterprise customers to identify high‑value sovereign AI use cases grounded in their business context.
  • Co‑create AI solutions with customers, running workshops, proofs‑of‑concept, and design sprints.
  • Act as the trusted technical and commercial AI advisor for key accounts in your country.
  • Manage customer expectations throughout solution delivery and ensure outcomes are measurable and documented.

Solution Architecture and Delivery

  • Design end‑to‑end AI solution architectures built on our sovereign AI platform.
  • Translate platform capabilities into client‑ready solutions tailored to vertical or functional contexts.
  • Lead or oversee AI engineering and delivery work for country customers, coordinating with central engineering as needed.
  • Contribute to and reuse the shared library of accelerators and solution blueprints; feed local insights back to central.
  • Ensure all AI solutions adhere to Advania's Trusted AI standards, including data governance, privacy, and model transparency requirements.

Qualifications & Experience

  • Experience in solution architecture, AI engineering, or technical consulting role, ideally in an enterprise B2B context.
  • Demonstrable experience designing and delivering AI or data solutions for customers (not internal or academic projects).
  • Background in NLP/LLM applications, AI-enabled automation, predictive analytics, or knowledge management systems.
  • Experience working with cloud AI services such as Azure OpenAI, AWS Bedrock, Google Vertex AI or similar.
  • Track record of leading customer workshops and translating business requirements into technical designs.

Nice to Have

  • Prior exposure to sovereign cloud, data residency, or regulated‑sector AI deployments.
  • Experience in one of Advania's key verticals: public sector, financial services, healthcare, or manufacturing.
  • Existing network of enterprise customer relationships in your country market.
  • Familiarity with Microsoft Copilot ecosystem, Azure AI Foundry, or similar enterprise AI platforms.
  • Familiarity with the NVIDIA AI Enterprise ecosystem, particularly NVIDIA Blueprints and NIMs.
  • Knowledge of Nordic or UK data protection regulations such as GDPR, NIS2, DPA 2018 and their implications for AI systems.

Equal Opportunity Statement

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Please let us know if you need any reasonable adjustments as part of the selection process. We will carry out background checks, including a criminal record check, for all offers of employment.

Customer Solutions Lead - AI employer: Advania UK

Advania is an exceptional employer that champions innovation and collaboration within the AI sector. With a strong commitment to employee growth, we offer a hybrid working environment that promotes work-life balance while providing access to cutting-edge technology and resources. Our inclusive culture fosters creativity and teamwork, ensuring that every team member can thrive and contribute meaningfully to transformative AI solutions for our clients.

Advania UK

Contact Details:

Advania UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Solutions Lead - AI

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Advania UK values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Advania UK might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Advania UK!

Direct Apply to Advania UK

Let's not forget to apply directly through the Advania UK website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Customer Solutions Lead - AI

Solution Architecture
AI Engineering
Technical Consulting
NLP/LLM Applications
AI-Enabled Automation
Predictive Analytics
Knowledge Management Systems

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Advania UK.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Advania UK. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Advania UK

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.