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- Tasks: Engage with Czech/Slovak clients, providing top-notch customer service via phone, chat, and email.
- Company: Join Advancing People Multilingual, a dynamic recruitment specialist focused on diverse talent.
- Benefits: Enjoy hybrid working with 2 days in the office and 3 days remote, plus competitive salary and perks.
- Why this job: Be part of a supportive team, enhance your skills, and make a real impact in customer relations.
- Qualifications: Fluency in Czech/Slovak and strong communication skills are essential; a positive attitude is a must!
- Other info: This is a full-time permanent role with an annual salary of £25,000.
The predicted salary is between 20000 - 30000 £ per year.
Advancing People Multilingual – Recruitment Specialists are now recruiting for a Czech/Slovak Speaking Wholesale Coordinator who can work on a hybrid basis As a Czech/Slovak Speaking Account Coordinator / Wholesale Coordinator it will be your responsibility to work with customers, primarily those based in the Czech/Slovak speaking region and covering the Czech/Slovak speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Manage existing relationship with clients: Retailers/Online Retailers Deliver high quality customer service Assist with new customer\’s enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retentionPerson Specification: Fluent in Czech/Slovak Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive \”can do\” attitudeThis is a full time Permanent position offering an annual salary of £25,000 + attractive company benefits. The role offers flexibility to work from home / Remote working Office based in Nottingham 2 days a week, remote 3 days a week. Advancing People Multilingual – Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency
Wholesale Coordinator - Czech/Slovak Speaking employer: Advancing People
Contact Detail:
Advancing People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Coordinator - Czech/Slovak Speaking
✨Tip Number 1
Familiarise yourself with the Czech and Slovak markets. Understanding local trends, customer preferences, and cultural nuances will help you connect better with clients and demonstrate your expertise during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves managing client relationships, showcasing your ability to handle inquiries professionally and efficiently can set you apart from other candidates.
✨Tip Number 3
Prepare for potential role-play scenarios in interviews. Being able to demonstrate how you would handle specific customer situations can highlight your problem-solving skills and customer focus.
✨Tip Number 4
Network with professionals in the wholesale and retail sectors, especially those who operate in the Czech/Slovak markets. Building connections can provide valuable insights and may even lead to referrals for the position.
We think you need these skills to ace Wholesale Coordinator - Czech/Slovak Speaking
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Wholesale Coordinator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Language Skills: Since fluency in Czech and Slovak is essential, make sure to emphasise your language proficiency in both your CV and cover letter. Provide examples of how you've used these languages in a professional context.
Showcase Customer Service Experience: The role requires strong customer service skills. Include specific examples from your past experiences where you successfully managed customer relationships or resolved issues, demonstrating your ability to deliver high-quality service.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in working as a Wholesale Coordinator and how you can contribute to their success, especially in the Czech/Slovak markets.
How to prepare for a job interview at Advancing People
✨Showcase Your Language Skills
Since the role requires fluency in Czech and Slovak, be prepared to demonstrate your language proficiency during the interview. You might be asked to conduct part of the conversation in either language, so practice speaking clearly and confidently.
✨Highlight Customer Service Experience
This position focuses heavily on customer service, so share specific examples from your past roles where you successfully managed client relationships or resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Research the Company and Market
Familiarise yourself with Advancing People Multilingual and their operations in the Czech/Slovak markets. Understanding their customer base and competitors will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Teamwork Questions
As the role requires working as part of a team, be ready to discuss your experiences collaborating with others. Think of examples that highlight your ability to communicate effectively and contribute positively to a team environment.
