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- Tasks: Assist Norwegian customers with inquiries and process claims remotely.
- Company: Leading recruitment agency focused on exceptional customer service.
- Benefits: Competitive salary up to £30,000 and attractive company perks.
- Why this job: Enjoy the flexibility of working from home while helping customers.
- Qualifications: Fluent in Norwegian with excellent communication skills.
- Other info: Fully remote role with a strong focus on customer satisfaction.
The predicted salary is between 24000 - 30000 £ per year.
A leading recruitment agency is seeking a Norwegian Speaking Customer Service Advisor to provide exceptional service to customers from the Norwegian speaking region. This fully remote role involves assisting with inquiries and processing claims through various communication channels.
The ideal candidate will have excellent communication skills and a strong customer focus.
The position offers a competitive salary of up to £30,000 along with attractive company benefits. Enjoy the flexibility of working from home five days a week.
Remote Norwegian Speaking Customer Service & Claims Advisor employer: Advancing People
Contact Detail:
Advancing People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Norwegian Speaking Customer Service & Claims Advisor
✨Tip Number 1
Make sure to brush up on your Norwegian language skills! Since you'll be dealing with customers from the Norwegian speaking region, being fluent will help you stand out. Practice common customer service phrases and scenarios to feel more confident.
✨Tip Number 2
Show off your communication skills during interviews! We want to see how you handle inquiries and process claims. Prepare examples of how you've provided exceptional service in the past, and don't forget to highlight your customer focus.
✨Tip Number 3
Network with others in the industry! Join online forums or social media groups related to customer service roles. Engaging with others can lead to valuable insights and even job leads. Plus, it’s a great way to learn about the latest trends in remote work.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and experience. Don’t hesitate to follow up after applying; a little persistence can go a long way in making a lasting impression.
We think you need these skills to ace Remote Norwegian Speaking Customer Service & Claims Advisor
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about helping our Norwegian-speaking customers, make sure to highlight your language proficiency in your application. Use clear and concise Norwegian where necessary to demonstrate your skills!
Tailor Your Application: We want to see how you fit into our team! Take a moment to customise your CV and cover letter to reflect the specific requirements of the Customer Service Advisor role. Mention any relevant experience that showcases your customer focus.
Be Personable: In customer service, personality matters! Let your friendly and approachable nature shine through in your written application. A warm tone can make a big difference in how we perceive your fit for the role.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at Advancing People
✨Brush Up on Your Norwegian
Since this role requires you to communicate effectively with Norwegian-speaking customers, make sure you're comfortable speaking and writing in Norwegian. Practise common phrases and customer service scenarios to ensure you can respond confidently during the interview.
✨Know the Company Inside Out
Research the recruitment agency and understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company and the role.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service challenges you might face in this role, such as handling complaints or processing claims. Prepare specific examples from your past experience that demonstrate your problem-solving skills and customer focus.
✨Showcase Your Remote Work Skills
Since this is a fully remote position, highlight your ability to work independently and manage your time effectively. Share any previous remote work experiences and how you stay organised and motivated while working from home.
