At a Glance
- Tasks: Build relationships with clients and provide tailored IT solutions remotely.
- Company: Rapidly expanding procurement company in the education sector.
- Benefits: Flexible part-time hours, competitive salary, annual bonus, and ongoing training.
- Other info: Enjoy monthly team meetings and social events while working from home.
- Why this job: Join a friendly team and make a real impact in the education sector.
- Qualifications: 1-3 years of sales or client relationship experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Do you have client relationship or sales experience, ideally within the education or public sectors? Are you a Bid Coordinator or Bid Manager looking for a new challenge? Are you looking for a part time role working from home with great support and team meetings? Do you live within an hour of Bedford, with your own transport? If so, our rapidly expanding client that works within the procurement and education sector is keen to hear from you!
This role is offering part time term time only hours working 18-20 hours per week Monday - Friday - 39 weeks per year.
The company: Our client has grown significantly in the last 9 years, they provide a unique procurement framework for the public sector which includes providing IT related solutions for Schools, Universities, Colleges, Councils and the NHS. Our client has the ability to take care of all the compliance by streamlining the process, whilst dealing with over 200 pre-approved suppliers for their needs. This can include simple hardware requests through to complex IT Support for a multi-sited trust.
The Role: Working remotely, you will be dealing with incoming enquiries from a variety of organisations who have either been recommended or have identified my client offers exactly what they need - IT Hardware, IT Software or IT Services. This is not a hard sales role at all, all incoming enquiries are genuine and it is all about building relationships. Following a process, you will be delivering the best IT based solutions, using existing or new suppliers in order to provide what the client needs, whilst recommending any other products or services that may be relevant to the request. Our client offers fantastic training and ongoing support so you will be confident in dealing with the clients' journey through the process, whilst ensuring they get exactly what they need, they are fully compliant and work within their budget. Being able to converse with a variety of clients over the phone and via video calls is key, this role is all about relationships and not hard sales at all. Whilst the role is fully remote there are monthly meetings in Bedford as well as scheduled socials!
The Person: The ideal candidate will have 1-3 years sales and customer relationship experience, dealing with business to business sectors, exposure to the Education or Public Sectors is beneficial but not essential. Experience of dealing with tenders, mini competitions, benchmarking or direct awards is an advantage. We are looking for a driven and hungry go-getter, full of enthusiasm and ambition to develop their career. You will be working within Customer Engagement Team of 9 people with excellent training and support available, from day one! The 18-20 working hours per week are flexible, typically between the hours of 9:00am - 3:00pm, Monday to Friday. Our client is offering a great opportunity to grow within their business, their offering is unique in the marketplace and they are a very friendly and caring organisation to work for.
The starting salary for this role will be competitive with an annual company bonus, plus benefits and genuine career advancement. If you have the client relationship or sales skills we are looking for and live within an hour of Bedford, APPLY NOW in complete confidence or contact Dominic Quirke at Advancing People directly.
Remote Account Manager - Remote Working - Term Time Only in Londonderry employer: Advancing People
Our client is an exceptional employer, offering a supportive and friendly work culture that prioritises employee growth and development. With flexible part-time hours during term time, competitive salaries, and a strong emphasis on training, this role allows you to build meaningful relationships while working remotely. Monthly team meetings and social events in Bedford foster a sense of community, making it an ideal place for those looking to thrive in the education and public sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Account Manager - Remote Working - Term Time Only in Londonderry
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Advancing People and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Advancing People and let us see your personality shine through!
We think you need these skills to ace Remote Account Manager - Remote Working - Term Time Only in Londonderry
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Advancing People.
Get Familiar with Our Brand:Before applying, take some time to learn about Advancing People and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Advancing People
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Advancing People.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Advancing People will surely appreciate.
