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- Tasks: Provide top-notch customer service and assist with claims for Norwegian-speaking clients.
- Company: Join a dynamic tech scale-up with a focus on multilingual support.
- Benefits: Enjoy a competitive salary, remote work, and great company perks.
- Why this job: Make a difference by helping customers while working from the comfort of your home.
- Qualifications: Fluency in Norwegian and strong communication skills are essential.
- Other info: Full-time role with excellent career growth opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Norwegian Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up.
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
As a Norwegian Speaking Account Coordinator / Claims Advisor, it will be your responsibility to work with customers, primarily those based in the Norwegian speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
- Deliver high quality customer service
- Assist with Customer's enquiries
- Process Claims via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
Person Specification:
- Fluent in Norwegian
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is a full time Permanent position offering an annual salary of up to £30,000 + attractive company benefits. The role offers flexibility to work from home / Remote working 5 days a week (100% of the time).
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Customer Service Advisor - Norwegian Speaking in London employer: Advancing People
Contact Detail:
Advancing People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Norwegian Speaking in London
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you feel more confident and ready to tackle those tricky questions.
✨Tip Number 3
Show off your skills! If you have relevant experience or projects, don’t hesitate to share them during interviews. It’s a great way to demonstrate your capabilities and stand out from the crowd.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that match your skills. Plus, it shows us you're serious about joining the team. So, hit that apply button and let’s get started!
We think you need these skills to ace Customer Service Advisor - Norwegian Speaking in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your customer service experience and any relevant language skills, especially in Norwegian, to catch our eye!
Craft a Personal Cover Letter: Don’t just send a generic cover letter! Use this opportunity to show us your personality and explain why you’re excited about the role. Mention how your background aligns with our mission at StudySmarter.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application is clear and professional. Use proper grammar and structure to demonstrate your excellent communication skills right from the start.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Advancing People
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the company and its services. Understand their customer service philosophy and be ready to discuss how you can contribute to their goals, especially in the Norwegian market.
✨Show Off Your Language Skills
Since this role requires fluency in Norwegian, be prepared to demonstrate your language skills during the interview. Practice answering common customer service questions in Norwegian to show your confidence and proficiency.
✨Highlight Your Customer Service Experience
Think of specific examples from your past roles where you provided excellent customer service. Be ready to share stories that showcase your problem-solving skills and ability to handle difficult situations, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
