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- Tasks: Lead and develop a team of Claims Handlers while managing claims quality and performance.
- Company: VC-backed tech company revolutionising insurance claims with AI.
- Benefits: Competitive salary, equity options, and flexible remote work.
- Why this job: Join a fast-growing company and make a real impact in the insurance industry.
- Qualifications: 3+ years in claims, leadership experience is a plus.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 70000 - 100000 £ per year.
Advancing People - Recruitment Specialists are now recruiting for a Claims Team Lead to join a VC Backed Tech company who are using AI to help insurers process claims based in Dallas. Our client has raised $16M+, and already manages claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans.
As a Claims Team Lead, you will lead, coach, train and develop a team of around 4-5 Claims Handlers. This role is ideal for either an existing Claims Lead or a strong Claims Handler who is ready to step up into a leadership post.
Roles & Responsibilities:
- Lead and line-manage a team of Claims Handlers (4 to 5)
- Drive performance across quality, productivity, and customer satisfaction
- Manage workflow allocation and team capacity
- Review claims quality and coach team members to improve
- Maintain oversight of the claims portfolio and escalate risks early
- Personally handle a small portfolio of claims to stay technically sharp
Person Specification:
- 3+ years of claims experience - Property, Auto or GL
- Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manager or Claims Team Lead
- Strong organisation and ability to prioritise independently
- Comfortable using data to make decisions
- Team-oriented, hardworking, and ambitious
- Experience leading, mentoring, or coaching others is a plus
This is a full-time permanent position offering an annual salary of $70,000 - $100,000 + 15% + Equity as well as very attractive company benefits. The role offers full flexibility to work from home in the Dallas area.
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Claims Team Lead - Remote in Dallas employer: Advancing People
Contact Detail:
Advancing People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Team Lead - Remote in Dallas
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and tech industries. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company’s use of AI in claims processing and think about how your experience aligns with their goals. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t forget to showcase your leadership skills! Whether it’s through examples from your past roles or discussing your coaching style, make sure they see you as a future leader.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Claims Team Lead - Remote in Dallas
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your claims experience and any leadership roles you've had, as we want to see how you can lead our team of Claims Handlers.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Claims Team Lead role. Share specific examples of how you've driven performance and coached others in your previous roles.
Showcase Your Data Skills: Since this role involves using data to make decisions, don’t forget to mention any experience you have with data analysis or reporting. We love candidates who can leverage data to improve claims processes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Advancing People
✨Know Your Claims Inside Out
Make sure you brush up on your claims knowledge, especially in Property, Auto, and General Liability. Be ready to discuss specific cases you've handled and how you approached them. This will show that you're technically sharp and can lead by example.
✨Showcase Your Leadership Skills
Even if you're stepping up from a Claims Handler role, highlight any experience you have in mentoring or coaching others. Prepare examples of how you've driven performance or improved team dynamics in the past. This will demonstrate your readiness for a leadership position.
✨Data-Driven Decision Making
Familiarise yourself with how data impacts claims management. Be prepared to discuss how you've used data to make decisions in your previous roles. This will show that you can manage workflow allocation effectively and maintain oversight of the claims portfolio.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their growth plans, team culture, and how they measure success. This not only shows your interest but also helps you gauge if the company is the right fit for you.