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- Tasks: Provide top-notch customer service and assist with claims for Norwegian-speaking clients.
- Company: Join a dynamic tech scale-up with a focus on multilingual support.
- Benefits: Earn up to £30,000 with great perks and fully remote work.
- Why this job: Make a difference by helping customers while working from anywhere.
- Qualifications: Fluent in Norwegian with strong communication and teamwork skills.
- Other info: Enjoy a flexible work environment and career growth opportunities.
The predicted salary is between 21600 - 36000 £ per year.
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Norwegian Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up.
As a Norwegian Speaking Account Coordinator / Claims Advisor, it will be your responsibility to work with customers, primarily those based in the Norwegian speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
- Deliver high quality customer service
- Assist with Customer's enquiries
- Process Claims via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
Person Specification:
- Fluent in Norwegian
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive 'can do' attitude
This is a full time Permanent position offering an annual salary of up to £30,000 + attractive company benefits.
The role offers flexibility to work from home / Remote working 5 days a week (100% of the time).
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Customer Service Advisor - Norwegian Speaking employer: Advancing People
Contact Detail:
Advancing People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Norwegian Speaking
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you get comfortable with common questions and boost your confidence when it’s time to shine.
✨Tip Number 3
Show off your skills! If you have relevant experience or projects, don’t hesitate to share them during interviews. Bring along examples of how you've provided excellent customer service or resolved issues effectively.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Customer Service Advisor - Norwegian Speaking
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your Norwegian language skills and any relevant experience in customer service to show us you’re the perfect fit!
Show Off Your Communication Skills: Since excellent communication is key, use clear and concise language in your application. We want to see how well you can express yourself, so don’t hold back on showcasing your written skills!
Be Professional Yet Personable: While we love a professional tone, don’t forget to let your personality shine through! A friendly and approachable vibe can make your application stand out, especially in a customer-focused role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Advancing People
✨Brush Up on Your Norwegian
Since this role requires fluency in Norwegian, make sure you’re comfortable speaking and writing in the language. Practise common customer service scenarios in Norwegian to show your proficiency during the interview.
✨Know the Company and Its Values
Research the tech scale-up you're applying to. Understand their mission, values, and the markets they serve. This will help you tailor your answers and demonstrate that you’re genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about potential customer service situations you might face in this role. Prepare examples from your past experiences where you successfully handled customer inquiries or claims, showcasing your problem-solving skills and proactive attitude.
✨Show Off Your Team Spirit
This position requires teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share specific examples that highlight your ability to work effectively as part of a team while maintaining a positive attitude.
