Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service to Dutch-speaking clients via phone and email.
- Company: Join Advancing People, a leading multilingual recruitment specialist dedicated to connecting talent with opportunity.
- Benefits: Enjoy remote work flexibility, a competitive salary of £25,000, and attractive company perks.
- Why this job: Be part of a dynamic team, enhance your communication skills, and make a real impact in customer satisfaction.
- Qualifications: Fluency in Dutch and English, strong customer focus, and excellent communication skills required.
- Other info: Monthly commute to St. Neots, Cambridge is necessary for this remote role.
Advancing People – Multilingual Recruitment Specialists are now recruiting for a Dutch Speaking Customer Service Advisor for their client on a remote basis.
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
As a Dutch Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the Dutch speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
Receive incoming calls
Deliver high quality customer service
Assist with new customer\’s enquiries
Process orders received via the telephone, fax, e-mail or internet
Be proactive in the area of Customer retentionPerson Specification:
Fluent in Dutch & English
Strong customer focus and professional approach
Excellent communication skills, both oral and written
Ability to work effectively as part of a team
Good computer skills
Positive \”can do\” attitudeThis is a full time permanent position offering an annual salary of £25,000 + attractive company benefits
This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month.
Apply now!
Advancing People – Multilingual Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency
Remote working/work at home options are available for this role.
Customer Service Advisor - Dutch Speaking - Remote employer: Advancing People
Contact Detail:
Advancing People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Dutch Speaking - Remote
✨Tip Number 1
Brush up on your Dutch and English communication skills. Since you'll be dealing with clients from both language backgrounds, being able to switch seamlessly between the two will show your fluency and professionalism.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various situations, such as complaints or inquiries, to demonstrate your proactive approach during the interview.
✨Tip Number 3
Research the company and its values. Understanding their customer service philosophy will help you align your answers with what they are looking for, making you a more attractive candidate.
✨Tip Number 4
Prepare examples of your past customer service experiences. Be ready to discuss specific instances where you provided excellent service or resolved issues, as this will highlight your strong customer focus.
We think you need these skills to ace Customer Service Advisor - Dutch Speaking - Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially any roles where you used Dutch and English. Emphasise your communication skills and any relevant achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a multilingual environment. Mention specific examples of how you've successfully handled customer enquiries in the past.
Highlight Relevant Skills: In your application, clearly outline your fluency in Dutch and English. Include any computer skills or software you are familiar with that would be beneficial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Advancing People
✨Showcase Your Language Skills
Since the role requires fluency in both Dutch and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to answer questions or even role-play scenarios in both languages.
✨Highlight Customer Service Experience
Emphasise any previous experience you have in customer service roles. Share specific examples of how you've handled customer enquiries, resolved issues, and maintained a positive attitude, as this will show your suitability for the position.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might encounter, such as dealing with difficult customers or processing orders. Prepare your responses to these situations, focusing on how you would handle them professionally and efficiently.
✨Demonstrate Teamwork Skills
As the role involves working as part of a team, be ready to discuss your experiences collaborating with others. Highlight instances where you contributed to team success or supported colleagues, showcasing your ability to work effectively in a remote environment.
