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- Tasks: Provide top-notch customer service to Dutch-speaking clients via phone, chat, and email.
- Company: Join a dynamic recruitment specialist with a focus on multilingual talent.
- Benefits: Enjoy a competitive salary, flexible working options, and great company perks.
- Why this job: Make a difference by helping customers while working in a supportive team environment.
- Qualifications: Fluency in Dutch and strong communication skills are essential.
- Other info: Hybrid work model with 2 days in the office and 3 days remote.
The predicted salary is between 24000 - 33600 £ per year.
Advancing People Multilingual – Recruitment Specialists are now recruiting for a Dutch Speaking Customer Service Advisor / Account Coordinator on a hybrid basis. As a Dutch Speaking Account Coordinator / Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Dutch speaking region and covering the Dutch speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with new customer's enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retentionPerson Specification: Fluent in Dutch Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitudeThis is a full time, permanent position offering an annual salary of up to £25,000 + attractive company benefits. The role offers flexibility to work from home / Remote working 2 days office based in Nottingham City Centre, 3 days remote each week Advancing People Multilingual – Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency
Customer Service Advisor - Dutch employer: Advancing People
Contact Detail:
Advancing People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Dutch
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your Dutch! Since this role requires fluency, brush up on your language skills. Try role-playing customer service scenarios with a friend or even in front of a mirror to build confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service Advisor - Dutch
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing your application, make sure you fully understand the responsibilities and tasks of the Customer Service Advisor role. This will help you tailor your application to show how you fit perfectly with what we're looking for.
Show Off Your Dutch Skills: Since this role requires fluency in Dutch, don’t forget to highlight your language skills! Use examples from your past experiences where you've successfully communicated in Dutch, whether it’s through customer service or other roles.
Be Professional Yet Personable: We love a friendly approach! While your application should be professional, let your personality shine through. Use a positive tone and express your enthusiasm for the role and working with us at StudySmarter.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Advancing People
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Dutch Speaking Customer Service Advisor. Familiarise yourself with the tasks like processing orders and handling customer enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Brush Up on Your Dutch
Since this role requires fluency in Dutch, practice speaking and writing in the language. Prepare to answer questions in Dutch during the interview, as this will showcase your language skills and confidence. It’s a great way to impress your potential employer!
✨Show Off Your Customer Service Skills
Think of specific examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or retained customers. This will highlight your strong customer focus and professional approach.
✨Embrace the Hybrid Work Model
Since the role offers a mix of office and remote work, be prepared to discuss how you manage your time and stay productive in both environments. Share any relevant experiences that demonstrate your ability to work effectively as part of a team, whether in-person or remotely.