Remote Customer Service Advisor - French Speaking in Colchester

Remote Customer Service Advisor - French Speaking in Colchester

Colchester Full-Time 27000 - 27000 £ / year (est.) No working from home possible
Advancing People

At a Glance

  • Tasks: Provide top-notch customer service to French-speaking clients via phone and email.
  • Company: Join a dynamic multilingual recruitment specialist with a focus on inclusivity.
  • Benefits: Earn up to £27,000 plus attractive benefits while working remotely.
  • Other info: Work from home with a supportive team and great career prospects.
  • Why this job: Make a difference by helping customers and enhancing their experience.
  • Qualifications: Fluent in French and English with strong communication skills.

The predicted salary is between 27000 - 27000 £ per year.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St.Neots, Cambridgeshire.

As a French Speaking Customer Service Administrator, it will be your responsibility to work with clients primarily those based in the French speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in French & English
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive 'can do' attitude

This is a full time permanent position offering an annual basic salary of up to £27,000 + attractive company benefits. This is a remote / Work from home position. If successful you would need to commute to St.Neots Cambridge 3 times a week. Monday - Friday, 37.5 hours a week.

Apply now!

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Advancing People

Contact Details:

Advancing People Recruitment Team

We think you need these skills to ace Remote Customer Service Advisor - French Speaking in Colchester

Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Attention to Detail
Organizational Skills
Customer Service