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- Tasks: Lead and develop a team of Claims Handlers while managing claims performance.
- Company: Join a VC-backed tech company revolutionising insurance with AI.
- Benefits: Competitive salary, equity options, and full remote flexibility.
- Why this job: Step into a leadership role and make a real impact in the insurance industry.
- Qualifications: 3+ years of claims experience and strong leadership skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 55000 - 55000 £ per year.
Advancing People - Recruitment Specialists are now recruiting for a Claims Team Lead to join a VC Backed Tech company who are using AI to help insurers process claims. Our client has raised $16M+ and already manages claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans.
As a Claims Team Lead, you will lead, coach, train and develop a team of around 4-5 Claims Handlers. This role is ideal for either an existing Claims Lead or a strong Claims Handler who is ready to step up into a leadership position.
Roles & Responsibilities:- Lead and line-manage a team of Claims Handlers (4 to 5)
- Drive performance across quality, productivity, and customer satisfaction
- Manage workflow allocation and team capacity
- Review claims quality and coach team members to improve
- Maintain oversight of the claims portfolio and elevate risks early
- Personally handle a small portfolio of claims to stay technically sharp
- 3+ years of claims experience (buildings, contents, renters, commercial, and personal property are preferred but not essential)
- Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manager or Claims Team Lead
- Strong organisation and ability to prioritise independently
- Comfortable using data to make decisions
- Team-oriented, hardworking, and ambitious
- Experience leading, mentoring, or coaching others is a plus
This is a full-time permanent position offering an annual salary of up to £55,000 + 15% + equity as well as very attractive company benefits. The role offers full flexibility to work from home / remote working 5 days a week (100% of the time).
Claims Team Lead - Remote in City of London employer: Advancing People
Contact Detail:
Advancing People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Team Lead - Remote in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and tech industries. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims management. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've coached or mentored others in your previous roles. This is key for a Claims Team Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate candidates like you.
We think you need these skills to ace Claims Team Lead - Remote in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your claims experience and any leadership roles you've had, as we want to see how you can lead our team of Claims Handlers.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Claims Team Lead role. Share specific examples of how you've driven performance and coached others in your previous roles.
Showcase Your Data Skills: Since we're all about using data to make decisions, don’t forget to mention any experience you have with data analysis or performance metrics. We love candidates who can back up their claims with solid numbers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing tech company.
How to prepare for a job interview at Advancing People
✨Know Your Claims Inside Out
Make sure you brush up on your claims knowledge, especially in areas like buildings, contents, and commercial claims. Being able to discuss specific cases or challenges you've faced will show that you're not just a leader but also technically savvy.
✨Showcase Your Leadership Skills
Prepare examples of how you've led or mentored others in the past. Whether it's coaching a team member or managing workflow, having concrete examples ready will demonstrate your capability to lead a team of Claims Handlers effectively.
✨Data-Driven Decision Making
Since the role involves using data to drive performance, be ready to discuss how you've used data in previous roles. Bring examples of how data influenced your decisions and improved outcomes, as this will resonate well with the tech-savvy nature of the company.
✨Emphasise Teamwork and Ambition
This position is all about being team-oriented and ambitious. Share stories that highlight your collaborative spirit and your drive to achieve goals, both individually and as part of a team. This will align perfectly with the company's growth mindset.