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- Tasks: Engage with Czech/Slovak customers, providing top-notch service via phone, chat, and email.
- Company: Join Advancing People Multilingual, a leading recruitment specialist focused on diverse talent.
- Benefits: Enjoy hybrid working, competitive salary, and attractive company perks.
- Why this job: Be part of a dynamic team that values customer relationships and offers growth opportunities.
- Qualifications: Fluency in Czech/Slovak and strong communication skills are essential.
- Other info: This is a full-time permanent role with flexible remote work options.
The predicted salary is between 25000 - 25000 £ per year.
Advancing People Multilingual – Recruitment Specialists are now recruiting for a Czech/Slovak Speaking Wholesale Coordinator who can work on a hybrid basis
As a Czech/Slovak Speaking Account Coordinator / Wholesale Coordinator it will be your responsibility to work with customers, primarily those based in the Czech/Slovak speaking region and covering the Czech/Slovak speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
- Manage existing relationship with clients: Retailers/Online Retailers
- Deliver high quality customer service
- Assist with new customer\’s enquiries
- Process orders received via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
Person Specification:
- Fluent in Czech/Slovak
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive \”can do\” attitude
This is a full time Permanent position offering an annual salary of £25,000 + attractive company benefits.
The role offers flexibility to work from home / Remote working
Office based in Nottingham 2 days a week, remote 3 days a week.
Advancing People Multilingual – Recruitment Specialists
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
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Wholesale Coordinator - Czech/Slovak Speaking employer: Advancing People Multilingual
Contact Detail:
Advancing People Multilingual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Coordinator - Czech/Slovak Speaking
✨Tip Number 1
Familiarise yourself with the Czech and Slovak markets. Understanding local trends, customer preferences, and cultural nuances will help you connect better with clients and demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves a lot of direct communication with clients, practice handling various customer scenarios to show that you can provide excellent service under pressure.
✨Tip Number 3
Network with professionals in the wholesale and retail sectors. Engaging with others in the industry can provide insights into best practices and may even lead to referrals or recommendations for the position.
✨Tip Number 4
Prepare for potential interview questions by thinking about your past experiences in customer service. Be ready to share specific examples that highlight your problem-solving skills and ability to maintain client relationships.
We think you need these skills to ace Wholesale Coordinator - Czech/Slovak Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills that align with the role of a Wholesale Coordinator. Emphasise your fluency in Czech and Slovak, as well as your ability to manage client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach to client retention. Mention specific examples of how you've successfully managed customer enquiries in the past.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you demonstrate your oral and written communication skills in your application. Use clear and professional language throughout your CV and cover letter.
Showcase Teamwork Experience: Include examples of how you've effectively worked as part of a team in previous roles. This will show that you can collaborate well with others, which is important for the Wholesale Coordinator position.
How to prepare for a job interview at Advancing People Multilingual
✨Showcase Your Language Skills
Since the role requires fluency in Czech and Slovak, be prepared to demonstrate your language proficiency during the interview. You might be asked to conduct part of the conversation in either language, so practice speaking clearly and confidently.
✨Highlight Customer Service Experience
This position focuses heavily on customer service, so come ready to discuss your previous experiences. Share specific examples of how you've successfully managed customer relationships and resolved issues, showcasing your strong communication skills.
✨Demonstrate Proactivity
The job description mentions a proactive approach to customer retention. Think of instances where you took the initiative to improve customer satisfaction or streamline processes, and be ready to share these examples.
✨Prepare for Teamwork Questions
As the role involves working as part of a team, expect questions about collaboration. Prepare to discuss how you've effectively worked with others in the past, highlighting your ability to contribute positively to a team environment.
